Restrictions when uploading files

Restrictions

The following restrictions apply for the following applications:

  • You can simultaneously upload 10 files or directories.

  • Ensure that no other processes obstruct the upload so that the latest version of a file can be called and uploaded.

  • You can assign a name to the file or the directory.
    You can load 10 files to this directory once you have defined it. These files are sorted according to date of change; the latest 10 files are displayed.

  • To be able to distinguish between a file and a directory, directories must end with a "/" or "\".

  • Subdirectories in the selected directory are not taken into account.

  • The time limit of the SINUMERIK control system must be set to 200 msec.

The following Insights Hub restrictions apply for the applications:

  • Special characters are not supported for the upload.
    Do not use the following characters: ?, : , *, &, ", $, |, `,<,>, +, !, [, ]

  • If files are larger than 8 MB, it is not permissible that the maximum path length of 60 characters is exceeded.

  • The file size is limited to 100 MB. Files larger than 100 MB are not transferred.

  • The size of a directory is limited to 500 MB. If, for example, the first 3 files in the directory exceed 500 MB, then the fourth file is not transferred.

The tested machines are listed in the following table. If the first four machines do not have a 2.5 GB memory, then only a certain amount of data is transferred. If the last 2 machines have the amount of memory required, then a total of 2.5 GB data can be transferred. Ensure that the machine has a total memory size of 2.5 GB to ensure that data is transferred.

SINUMERIK type

SINUMERIK Operate

SINUMERIK Integrate

File size (max.)

Folder size (max.)

Trigger size (max.)

SINUMERIK 840D pl PCU 50.2

HMI Advanced 7.6.2

SINUMERIK Integrate 4.15.0.13

100 MB

500 MB

500 MB

SINUMERIK 840D sl NCU 710.3B PN

SINUMERIK Operate 04.08.04.06

SINUMERIK Integrate 03.00.17.00

100 MB

500 MB

500 MB

SINUMERIK 828 PPU 271.4

SINUMERIK Operate 04.08.06.02

SINUMERIK Integrate 03.00.13.00

100 MB

500 MB

500 MB

SINUMERIK ONE NCU 1750

SINUMERIK Operate 4.5.SP6 HF19
SINUMERIK ONE OP 04.93.00.04

SINUMERIK Integrate 04.00.19.00

100 MB

500 MB

500 MB

SINUMERIK 840D sl PCU 0220 (Windows)

SINUMERIK Operate 4.5.SP6 HF19

SINUMERIK Integrate 02.07.00.006

100 MB

500 MB

500 MB

Restrictions in order to avoid corrupted data transfer

To prevent data loss, Manage MyMachines creates an "uploadRecovery" folder into which data is transferred if the transfer to Insights Hub does not take place.

NOTE

Please note the following:
  • The maximum directory size must not exceed 1 GB.

  • Prevent changes to the upload directory, which is saved in SINUMERIK control system "uploadRecovery" folder ("<temp>/fileupload" and "<temp>/uploadRecovery"). The failover mechanism uses this folder.

  • If the transfer was unsuccessful, additional transfer attempts are started within a 4-hour cycle.

Supported directories and folders

It is not permissible to upload confidential files.

Permitted file and folder extensions have been generated to comply with the security guidelines and to prevent confidential files from being uploaded.

The user is responsible for ensuring that the correct files are sent to the appropriate directory and uploaded.

The special <temp> directory

To increase the flexibility when uploading files, directory "epsConfig temp" was added to the authorized list.

Example

"epsconfig.xml" - the associated temp file is: C:\temp\

<temp>\ file is C:\temp\files\

File names

An asset cannot be saved as file if the name contains special characters.
It is not permissible that the following characters are used in file names: !, +, ?, :, *, &, ", $, /, `, <, >, [, ]