Onboard key exists but onboarding does not start

  • "onboard key" exists in directory "boot_job".

  • Onboarding does not start.

Cause

  • There are problems with the network connection.

  • The date or time set at the HMI is incorrect.

Remedy

  • Check the network connection.

  • Check whether the date and time settings are correct.

  • If the date or time is incorrect

    • Select "Settings > HMI > DateTime".

    • Enter the correct date and time.

    • Select "OK".

    • Restart the HMI.