Activating logs for troubleshooting

At the SINUMERIK control system, activate the logs in the "ePSConfig.user.xml" file for troubleshooting.

Procedure

  1. Press the "System data" softkey.

  2. Navigate in the following directory: System CF card/user/sinumerik/hmi/cfg.

  3. Open file "ePSConfig.user.xml".

    NOTE

    Path to the "ePSConfig.user.xml" file

    The path to the "ePSConfig.user.xml" file can be found here: Path description ePSConfig.user.xml

  4. Make the following setting:
    <logging>

    <separateScriptLog active="1">1</separateScriptLog>

    <scriptLogPath active="1">/var/tmp/scriptLog</scriptLogPath>

    <scriptLogSeverity active="1">8</scriptLogSeverity>

    <uiScriptLogSeverity active="0">2</uiScriptLogSeverity>

    <maxScriptLogSize active="1">10000</maxScriptLogSize>

    <maxLogLifeTimeDays active="0">30</maxLogLifeTimeDays>

    </logging>

  5. Restart the SINUMERIK control system and have the log files sent to you.