Results
- Manage MyMachines /Remote
- Introduction
- Security instructions
- System requirements
- Setting up the SINUMERIK control system for Manage MyMachines /Remote
- Integrating Insights Hub
- Working with Manage MyMachines /Remote
- Open Manage MyMachines /Remote
- Machine Configuration
- Download remote service client
- Download certificate
- Remote sessions
- Service Dashboard
- Using the calendar function
- Setting up Manage MyMachines /Remote Service Client
- Using MyMachines /Remote Service Client
- Overview of the functions
- User roles and operator interface
- Joining a remote session as MO (PCU/NCU)
- Joining a remote session as MO (IPC)
- Conducting a remote session via VPN (IPC)
- Desktop sharing (SINUMERIK Integrate Client)
- Desktop sharing (IPC / PCU)
- Transferring files
- Remote STEP 7
- Transferring the conference leadership
- Terminating the remote session
- Additional functions
- Using Manage MyMachines /Remote Interactive mobile app
- Disconnecting a SINUMERIK control from Insights Hub
- Troubleshooting when onboarding
- SINUMERIK controls
- Preconditions
- Checking the network configuration
- Checking that SINUMERIK Integrate has been enabled
- Checking that SINUMERIK Integrate has been activated
- Checking proxy settings
- Checking the SINUMERIK Integrate URL
- Checking the network connection
- Checking directory "boot_job"
- Checking the asset type in Insights Hub
- Checking the existence of onboard.key
- Resolving known faults
- More information
- Preconditions
- SINUMERIK controls
- Secure product disposal
- Appendix
- Introduction
- Security instructions
- System requirements
- Setting up the SINUMERIK control system for Manage MyMachines /Remote
- Integrating Insights Hub
- Working with Manage MyMachines /Remote
- Open Manage MyMachines /Remote
- Machine Configuration
- Download remote service client
- Download certificate
- Remote sessions
- Service Dashboard
- Using the calendar function
- Setting up Manage MyMachines /Remote Service Client
- Using MyMachines /Remote Service Client
- Overview of the functions
- User roles and operator interface
- Joining a remote session as MO (PCU/NCU)
- Joining a remote session as MO (IPC)
- Conducting a remote session via VPN (IPC)
- Desktop sharing (SINUMERIK Integrate Client)
- Desktop sharing (IPC / PCU)
- Transferring files
- Remote STEP 7
- Transferring the conference leadership
- Terminating the remote session
- Additional functions
- Using Manage MyMachines /Remote Interactive mobile app
- Disconnecting a SINUMERIK control from Insights Hub
- Troubleshooting when onboarding
- SINUMERIK controls
- Preconditions
- Checking the network configuration
- Checking that SINUMERIK Integrate has been enabled
- Checking that SINUMERIK Integrate has been activated
- Checking proxy settings
- Checking the SINUMERIK Integrate URL
- Checking the network connection
- Checking directory "boot_job"
- Checking the asset type in Insights Hub
- Checking the existence of onboard.key
- Resolving known faults
- More information
- Preconditions
- SINUMERIK controls
- Secure product disposal
- Appendix
Activating logs for troubleshooting
At the SINUMERIK control system, activate the logs in the "ePSConfig.user.xml" file for troubleshooting.
Procedure
-
Press the "System data" softkey.
-
Navigate in the following directory: System CF card/user/sinumerik/hmi/cfg.
-
Open file "ePSConfig.user.xml".
-
Make the following setting:
<logging>
<separateScriptLog active="1">1</separateScriptLog>
<scriptLogPath active="1">/var/tmp/scriptLog</scriptLogPath>
<scriptLogSeverity active="1">8</scriptLogSeverity>
<uiScriptLogSeverity active="0">2</uiScriptLogSeverity>
<maxScriptLogSize active="1">10000</maxScriptLogSize>
<maxLogLifeTimeDays active="0">30</maxLogLifeTimeDays>
</logging>
-
Restart the SINUMERIK control system and have the log files sent to you.
Chap. 4.6.2
NOTE
The path to the "ePSConfig.user.xml" file can be found here: Path description "ePSConfig.user.xml"