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Transferring the conference leadership

As conference owner, you can transfer the conference leadership to another, observing service engineer. The owner role therefore switches to another operator.

Precondition

  • The remote session must be set up.
    More information can be found at: Download remote service client

  • At least one head service engineer and a monitoring service engineer must actively participate in a session.

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Procedure

  1. Log into MDSP in the presence of the monitoring service engineer.
    Open the session log of the active session.

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  2. The monitoring service engineer clicks the "Join" button to join the active session.
    In the session log, the monitoring service engineer appears in the left window area as "Service Engineer".

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  3. After starting MMM /R SC SE, the name of the monitoring service engineer appears in the "Status" field.

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  4. As conference head, click on icon 49088909579.png "Transfer conference control" in the line of the service engineer to whom you want to transfer conference leadership.

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    The message that the system is waiting for confirmation by the future conference owner is displayed on your PC.

    The following query appears on the PC of the selected service engineer:

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  5. The observing service engineer must click the "Yes" button to take over the conference leadership.

    NOTE

    If the observing service engineer rejects the transfer of leadership with the "No" button, an appropriate message appears on the PC.

  6. If the "Always request permission" function is not active, the machine operator must confirm the transfer of leadership.
    The message "Waiting for confirmation from the machine operator!" appears on your PC and on the PC of the next conference leader.

  7. The machine operator agrees to the transfer of leadership.

    The conference leadership is then transferred to the desired observing service engineer. The changed user roles are updated accordingly in the list of participants.

    NOTE

    Rejecting the transfer

    If the machine operator rejects the transfer, you and the observing service engineer receive the following message: "The transfer of leadership has been rejected by the machine operator!"

Chap. 8.10