Installing Manage MyMachines /Remote Service Client SE

Precondition

You have downloaded the client setup.

More information can be found in Chapter: Download remote service client.

Procedure

  1. Open the installation directory on the operator PC.

  2. Double-click to start the "MMMR_SC_MO_x64_setup.exe" setup file, e.g. from "Manage MyMachines /Remote Service Client for service engineers - 64 bit from Vx.x.x.x.".
    The welcome dialog "Welcome to the Wizard for Manage MyMachines /Remote Service Client SE x64 Vx.x.xx.x" opens.
    Click "Next >" to prepare the installation.

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  3. The "License Agreement" window opens.
    Read the license agreement.

    • Click "Print" if you want to print out the conditions.

    • Then select the "I accept the terms in the license agreement" option button and click "Next >".
      - OR -
      Click "< Back" to return to the previous window.

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  4. The "Destination Folder" window opens.
    Click "Next >" to accept the directory suggested by setup.
    - OR -
    Click "Change..." to change the installation directory.

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  5. The "Ready to Install the Program" window is opened.

    Click the "Install" button to start the installation.

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  6. The "Installing Manage MyMachine /Remote Service Client SE x64" window is opened.

    The installation is started.

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  7. The "Welcome to the Certificate Import Wizard" window is opened.
    Click on "Next >".

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  8. Window "Certificate Store" opens.
    Activate the "Place all certificates in the following store" option button.

    Click on "Browse...".

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  9. Window "Select Certificate Store" opens.
    Select "Trusted Root Certification Authorities" and click on "OK".

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  10. Window "Certificate Store" is redisplayed, and you see the entry below "Certification store:"
    Click on "Next >".

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  11. The "Completing the Certificate Import Wizard" window opens and shows you the settings.
    Click on the "Finish" button. The certificate is imported.

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  12. You receive a message that the certificate was successfully imported.
    Click "OK".

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    NOTE

    New request by the wizard

    It is possible that the certificate import wizard again prompts you to import another certificate. Repeat steps as described under 7. to 12.

  13. The "Wizard Completed " window opens.
    Click "Finish" to complete the installation.

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  14. Once installation has been completed, you will be prompted to restart your PC.
    Click on "Yes".

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  15. The following symbol is displayed on the desktop for you to start Manage MyMachines /Remote:

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