User roles and operator interface

User roles

You can participate in a session with the following roles:

  1. Session leader

  2. Machine operator

  3. Observing service engineer

These user roles can have different states and are defined on the user interface with different icons:

Icon

No.

Role

Status

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1

Session leader

The session leader actively participates in the session.

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2.

Session leader

The session leader is active and hosts the session (desktop sharing).

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3

Machine operator

The machine operator participates actively in the session.

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4

Machine operator

The machine operator hosts the session.

The session leader does not control the remote desktop.

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5

Machine operator/service engineer

Transfer control

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6

Machine operator

The machine operator was present in the session, but is currently not present.

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7

Observing service engineer

The observing service engineer participates actively in the session.

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8

Observing service engineer

The observing service engineer was in the session, but is currently not present.

Information

It is possible to participate as an observing service engineer as follows:

  • A service engineer at the operating PC leads the session

  • A machine operator at the SINUMERIK control system participates in the session

User interface

Description

Conference data

Machine ID

Shows the ID of the machine.

Session ID

Shows the session ID.

Status

Displays current information for the session.

Tenant

Shows the organization of the connected machine.

Participants

Name

Shows the names of the participants.

Status

Shows the current role of the participant.

Tenant

Shows the organization of the current user.

Remote access

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Shows a remote access.

Is only displayed for the head service engineer.

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Shows a terminated participant access.

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Shows that the function to end remote access is not available because desktop sharing has not been started.

In this state, you cannot perform any function via the button.

File transfer

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Shows the data transfer.

Is only displayed for the head service engineer.

Transfer of leadership

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Shows the transfer of leadership.

Is only displayed for the head service engineer.

Symbols on the status bar

Icon

Description

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Shows a session recording.

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Shows no participation in the conference.

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Participation in a conference has been performed.

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The conference has been interrupted because of a network error.