System requirements

Hardware and operating software

The connection is established via the "Manage MyMachines /Remote Service Client".

The SINUMERIK Integrate Client is required if you wish to use the integrated Manage MyMachines /Remote Client in the SINUMERIK Integrate Client. It may be necessary to upgrade this component.

SINUMERIK 840D sl

SINUMERIK Integrate
client software version

Operating software

SINUMERIK Operate version

Hardware version

Operating system

2.0.13

2.0.14

2.0.16

2.0.19

2.0.22

2.0.24

2.0.26

2.0.27

4.5 SP4, HF1, 2, 3, 4

NCU 7x0.3 (B) PN

Linux

4.5 SP5, HF1, 3, 5

4.5 SP6, HF2, 3, 5, 7, 8, 10, 11, 13 14, 15, 16, 17, 18, 19

PCU 50.5

IPC 427E

IPC 477E

Windows 7

Windows 10

4.5 SP4, HF1, 2, 3, 4

4.5 SP6, HF1, 3, 5, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18

NCU 7x0.3 (B) PN

Linux

3.0.13

3.0.14

3.0.16

3.0.19

3.0.22

3.0.24

3.0.26

3.0.27

4.7 SP1, HF1

4.7 SP2, HF1, 3, 4

4.7 SP3, HF1, 2, 3

4.7 SP4, HF1, 4, 5, 6

4.7 SP5, HF1

4.7 SP6, HF1, 3, 4, 5, 6, 7

4.7 SP7, HF14

4.8 SP1, HF1, 2, 3

4.8 SP2, HF1, 3

4.8 SP3, HF1

4.8 SP4, HF1, 3, 4, 6, 8

4.8 SP5, HF5, 6

4.8 SP6, HF1, 3, 4, 5

4.8 SP7

4.95 SP3

NCU 7x0.3 (B) PN

Linux

PCU 50.5

IPC 427E

IPC 477E

Windows 7

Windows 10

4.0.16

4.0.19

4.0.20

4.0.22

4.0.23

4.0.25

4.0.26

4.0.27

4.92, HF3

4.93, HF1, 2, 3, 5, 6

4.94, HF3, 4

4.95

4.95, HF1

4.95 SP1, HF1

4.95 SP1, HF3

4.95 SP3, HF2

NCU 7x0.3 (B) PN

Linux

PCU 50.5

IPC 427E

IPC 477E

Windows 7

Windows 10

SINUMERIK ONE

SINUMERIK Integrate
client software version

Operating software

SINUMERIK Operate version

Hardware version

Operating system

4.0.15

4.0.16

4.0.18

4.0.19

4.0.20

4.0.22

4.0.23

4.0.24

4.0.26

6.13, HF1, 4, 6

6.14, HF3

6.15, HF1

6.15 SP1

6.15 SP1, HF1

6.15 SP1, HF3

6.15 SP3

6.21 SP3

6.15 SP1, HF5

6.15 SP3

NCU 1750

NCU 1740

NCU 1760

Linux

IPC 427E

Windows 10

5.0.27

6.23

NCU 1750

Linux

SINUMERIK Integrate client software version

Operating software version, SINUMERIK Operate

Hardware version

Operating system

4.0.22

1.15

MCU 1720

Windows 10 IoT Enterprise LTSB 2016, 64-bit

RS7 functionality is not supported for the MCU.

SINUMERIK 828D

SINUMERIK Integrate
client software version

Operating software

SINUMERIK Operate version

Hardware version

Operating system

2.0.13

2.0.14

2.0.16

2.0.19

2.0.22

2.0.24

2.0.26

2.0.27

4.5 SP4

4.5 SP5, HF1, 2

4.5 SP6, HF1, 2, 3, 4

PPU 281.3

PPU 261.3

PPU 241.3

Linux

3.0.13

3.0.19

3.0.27

4.7 SP2, HF1

4.7 SP3, HF2

4.7 SP4, HF1, 2

4.7 SP5

4.7 SP6, HF1

3.0.13

3.0.27

4.8 SP4, HF1

PPU 271.4

3.0.14

3.0.16

3.0.19

3.0.22

3.0.24

3.0.26

3.0.27

4.7 SP2, HF1

4.7 SP3, HF2

4.7 SP4, HF1, 2

4.7 SP5

4.7 SP6, HF1, 2

4.7 SP7, HF1, 3

PPU 290.3

PPU 28x.3

PPU 26x.3

PPU 24x.3

3.0.14

3.0.19

3.0.27

4.8 SP4, HF1, 2, 3, 4, 5

4.8 SP7

PPU 27x.4

PPU 290.4

4.0.17

4.0.18

4.0.19

4.0.22

4.0.25

4.0.26

4.0.27

4.94

4.95, HF1

4.95 SP3

Retrofit

SINUMERIK Integrate Client Version

Operating software
HMI Advanced Version

Hardware version

Operating system

4.15.0.13

7.7.1.0

7.7.1.1

IPC 427D

Windows 10

SINUMERIK control system

Screen resolution

800 x 600

1280 x 1024

1366 x 768

1440 x 900

1600 x 1200

1680 x 1050

1920 x 1200

1920 x 1080

Web browser

You can use the following web browsers:

  • Chrome
    Version from 65.0.3325.18 (64 bit) up to the current version

  • Firefox
    Version 59.0.2 (64 bit) up to the current version

  • Microsoft Edge (Chromium based)
    Version from 85.0.564.51

Operator PC

Processor

1 GHz processor

RAM (GB)

4

Free hard disk capacity (GB)

1

Operating systems

Windows 7 SP1 (x64) Professional/Enterprise/Ultimate

Windows 10 (x64) Pro/Enterprise

Screen resolution

At least 1980 x 1080

Industrial PC

Processor

1 GHz processor

RAM (GB)

4

Free hard disk capacity (GB)

1

Operating systems

Windows 7 SP1 (x64) Professional/Enterprise/Ultimate

Windows 7 Standard Embedded

Windows 10 (x64) Pro/Enterprise

Screen resolution

At least 1980 x 1080 pixels

NOTE

Only one VNC connection possible

Only one VNC viewer connection is permissible to the SINUMERIK control system.

Remote STEP 7

  • SIMATIC Manager versions:

    • 5.4

    • 5.5

    • 5.6

  • TIA Portal versions:

    • 15.0

    • 15.1

    • 16.0

    • 16.1

    • 17.0

    • 18.0

  • TCU and Remote STEP 7 support the following SINUMERIK Integrate client versions:

    • 2.0.13

    • 2.0.14

    • 3.0.13

    • 3.0.14

    • 3.0.19

    • 4.0.20

  • SINUMERIK Operate runs under PCU or IPC with the following SINUMERIK Integrate client versions:

    • 2.0.16

    • 2.0.22

    • 3.0.16

    • 3.0.22

    • 4.0.16

    • 4.0.20

    • 4.0.22

NOTE

Function "Remote STEP 7"

Remote STEP 7 is available in the following configurations:

  • SINUMERIK Operate under Linux (NCU)

  • SINUMERIK Operate on PCU or IPC

Remote STEP 7 is not supported by SINUMERIK 828D.

Remote STEP 7 is supported by SINUMERIK ONE if SINUMERIK Integrate Client version 4.0.20 and Manage MyMachines /Remote Service Client version 2.0.0.6 are installed.

NOTE

SINUMERIK Integrate applications

Parallel operation with SINUMERIK Integrate applications is not possible.

More information

More information on how to connect remote control systems are provided in the following manual:

"Manage MyMachines /Remote - installation in existing control environments" and "SIMATIC IoT2040".

Type of delivery

The "Manage MyMachines /Remote Service Client" is available via the "Manage MyMachines /Remote" application.

The updates and more information on the applications and products are stored on PridaNet and can be downloaded directly from there.

- OR -

You can contact your machine manufacturer.

- OR -

You can contact the Siemens Service & Support.

NOTE

Trustworthy software from the Internet

If you download clients from the Internet, only install software that has been signed by Siemens.

DNS addresses

The remote client uses an encrypted TLS https connection over port 443 to the following DNS addresses.

For authentication (log-in):

For the active remote session:

You can also enable the following simplified DNS names instead of the addresses mentioned above. This reduces the number of URLs that need to be shared.

NOTE

Using the SINUMERIK ISW proxy (SSL proxy) in conjunction with HMI Advanced and IPC 127

Communication between the Manage MyMachines /Remote Service Client for Machine Operator IPC, Mozilla Firefox on PCU50, and the ISW proxy on the IPC127 takes place with an encrypted https connection. TLS 1.2 https encryption is established with the ISW proxy for the Insights Hub cloud connection. The web browser is only required to log in to Insights Hub and download the remote session token.
By default, Manage MyMachines /Remote uses proxy port 8433.

More information can be found at: ISW Proxy Manual.