MindSphereManage MyMachines /Remote
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  • MindSphere Documentation Area
    • Manage MyMachines /Remote
      • Introduction
        • About Manage MyMachines /Remote
        • About this documentation
        • Documentation on the internet
          • Documentation overview Manage MyMachines/Remote
        • Feedback on the technical documentation
        • mySupport documentation
        • Service and Support
        • OpenSSL
        • General Data Protection Regulation
      • Security instructions
        • Fundamental safety instructions
          • General safety instructions
          • Warranty and liability for application examples
          • Cybersecurity information
        • Cybersecurity notes for mobile applications
        • Security instructions in Insights Hub documentation
        • Data management, confidentiality and encryption
      • System requirements
      • Setting up the SINUMERIK control system for Manage MyMachines /Remote
        • Activating the data acquisition
        • Checking and updating the versions
          • Displaying version data
          • Installing a SINUMERIK 828D update
          • Client update under Windows
          • Client update under Linux
        • SINUMERIK Integrate
          • Activating the SINUMERIK Integrate client
          • Activating SINUMERIK Integrate use
        • SINUMERIK 840D sl
          • Configuring the URL and proxy
          • Install the registration key on a SINUMERIK control system
          • Create drive
        • SINUMERIK 828D
          • Configuring the URL and proxy
          • Install the registration key on a SINUMERIK control system
        • Adapting SINUMERIK Operate
          • Exchanging a certificate (optional)
          • Activating logs for troubleshooting
        • PCU retrofit
      • Integrating Insights Hub
        • Logging in to Insights Hub
        • Icons and buttons in Insights Hub
        • Managing users
        • Asset Manager
          • Overview
          • Opening the Asset Manager
          • Creating an asset type
          • Creating an Asset
        • Shopfloor Management Application
          • Overview
          • Billing model UTS (Usage Transparency Service)
            • Activating Manage MyMachines /Remote
          • Billing model PB (Package Builder)
            • Activating Manage MyMachines /Remote
          • Changing the billing model
          • Calling a machine configuration
        • Connecting SINUMERIK controls with Insights Hub
      • Working with Manage MyMachines /Remote
        • Open Manage MyMachines /Remote
        • Machine Configuration
        • Download remote service client
        • Download certificate
        • Remote sessions
          • Overview
          • Starting a remote session as a SE
          • Interactive sessions
          • Joining a remote session
          • Managing remote sessions
          • Configuring the session log settings
          • Evaluating and editing session information
          • Exporting session information
          • Remote sessions with Manage MyMachines
            • Start new remote session
            • Joining a remote session
        • Service Dashboard
        • Sustainability report
        • Using the calendar function
      • Setting up Manage MyMachines /Remote Service Client
        • Setting up Manage MyMachines /Remote - Machine operators (MO)
          • Overview
          • Installing Manage MyMachines /Remote Service Client MO (IPC or PCU)
          • Entering the address of a proxy server
          • Integrating an OEMFrame application into HMI sl
          • Silent Installation
        • Setting up Manage MyMachines /Remote - service engineer (SE)
          • Installing Manage MyMachines /Remote Service Client SE
          • Entering the address of a proxy server
      • Using MyMachines /Remote Service Client
        • Overview of the functions
        • User roles and operator interface
        • Joining a remote session as MO (PCU/NCU)
        • Joining a remote session as MO (IPC)
        • Conducting a remote session via VPN (IPC)
        • Desktop sharing (SINUMERIK Integrate Client)
        • Desktop sharing (IPC / PCU)
        • Transferring files
        • Remote STEP 7
          • Setting-up the Internet connection with SIMATIC Manager
          • Setting up a connection with the TIA Portal via the Internet
        • Transferring the conference leadership
        • Terminating the remote session
        • Additional functions
          • Network interruption
          • Setting the login data
          • Setting file transfer
          • Setting the language
          • Setting the log file
      • Manage MyMachines /Remote Interactive Mobile App
        • Use MMM/R Interactive
        • Mobile devices and operating system versions that are supported
      • Disconnecting a SINUMERIK control from Insights Hub
        • Overview
        • Disconnecting a SINUMERIK control from Insights Hub
        • Deactivating use of SINUMERIK Integrate
      • Troubleshooting when onboarding
        • SINUMERIK controls
          • Preconditions
            • Checking the network configuration
            • Checking that SINUMERIK Integrate has been enabled
            • Checking that SINUMERIK Integrate has been activated
            • Checking proxy settings
            • Checking the SINUMERIK Integrate URL
            • Checking the network connection
            • Checking directory "boot_job"
            • Checking the asset type in Insights Hub
            • Checking the existence of onboard.key
          • Resolving known faults
            • The "onboard.key" exists; however, onboarding does not start
            • Onboarding starts, "cert.key" is created; however, the "onboard.key" does not disappear
            • No boot script available
            • Internet connection of the machine is confirmed, "onboard.key" is not converted into "cert.key"
          • More information
      • Secure product disposal
      • Appendix
        • Preconditions for the Shopfloor Management Application
        • List of abbreviations
    Results
    • Introduction
      • About Manage MyMachines /Remote
      • About this documentation
      • Documentation on the internet
        • Documentation overview Manage MyMachines/Remote
      • Feedback on the technical documentation
      • mySupport documentation
      • Service and Support
      • OpenSSL
      • General Data Protection Regulation
    • Security instructions
      • Fundamental safety instructions
        • General safety instructions
        • Warranty and liability for application examples
        • Cybersecurity information
      • Cybersecurity notes for mobile applications
      • Security instructions in Insights Hub documentation
      • Data management, confidentiality and encryption
    • System requirements
    • Setting up the SINUMERIK control system for Manage MyMachines /Remote
      • Activating the data acquisition
      • Checking and updating the versions
        • Displaying version data
        • Installing a SINUMERIK 828D update
        • Client update under Windows
        • Client update under Linux
      • SINUMERIK Integrate
        • Activating the SINUMERIK Integrate client
        • Activating SINUMERIK Integrate use
      • SINUMERIK 840D sl
        • Configuring the URL and proxy
        • Install the registration key on a SINUMERIK control system
        • Create drive
      • SINUMERIK 828D
        • Configuring the URL and proxy
        • Install the registration key on a SINUMERIK control system
      • Adapting SINUMERIK Operate
        • Exchanging a certificate (optional)
        • Activating logs for troubleshooting
      • PCU retrofit
    • Integrating Insights Hub
      • Logging in to Insights Hub
      • Icons and buttons in Insights Hub
      • Managing users
      • Asset Manager
        • Overview
        • Opening the Asset Manager
        • Creating an asset type
        • Creating an Asset
      • Shopfloor Management Application
        • Overview
        • Billing model UTS (Usage Transparency Service)
          • Activating Manage MyMachines /Remote
        • Billing model PB (Package Builder)
          • Activating Manage MyMachines /Remote
        • Changing the billing model
        • Calling a machine configuration
      • Connecting SINUMERIK controls with Insights Hub
    • Working with Manage MyMachines /Remote
      • Open Manage MyMachines /Remote
      • Machine Configuration
      • Download remote service client
      • Download certificate
      • Remote sessions
        • Overview
        • Starting a remote session as a SE
        • Interactive sessions
        • Joining a remote session
        • Managing remote sessions
        • Configuring the session log settings
        • Evaluating and editing session information
        • Exporting session information
        • Remote sessions with Manage MyMachines
          • Start new remote session
          • Joining a remote session
      • Service Dashboard
      • Sustainability report
      • Using the calendar function
    • Setting up Manage MyMachines /Remote Service Client
      • Setting up Manage MyMachines /Remote - Machine operators (MO)
        • Overview
        • Installing Manage MyMachines /Remote Service Client MO (IPC or PCU)
        • Entering the address of a proxy server
        • Integrating an OEMFrame application into HMI sl
        • Silent Installation
      • Setting up Manage MyMachines /Remote - service engineer (SE)
        • Installing Manage MyMachines /Remote Service Client SE
        • Entering the address of a proxy server
    • Using MyMachines /Remote Service Client
      • Overview of the functions
      • User roles and operator interface
      • Joining a remote session as MO (PCU/NCU)
      • Joining a remote session as MO (IPC)
      • Conducting a remote session via VPN (IPC)
      • Desktop sharing (SINUMERIK Integrate Client)
      • Desktop sharing (IPC / PCU)
      • Transferring files
      • Remote STEP 7
        • Setting-up the Internet connection with SIMATIC Manager
        • Setting up a connection with the TIA Portal via the Internet
      • Transferring the conference leadership
      • Terminating the remote session
      • Additional functions
        • Network interruption
        • Setting the login data
        • Setting file transfer
        • Setting the language
        • Setting the log file
    • Manage MyMachines /Remote Interactive Mobile App
      • Use MMM/R Interactive
      • Mobile devices and operating system versions that are supported
    • Disconnecting a SINUMERIK control from Insights Hub
      • Overview
      • Disconnecting a SINUMERIK control from Insights Hub
      • Deactivating use of SINUMERIK Integrate
    • Troubleshooting when onboarding
      • SINUMERIK controls
        • Preconditions
          • Checking the network configuration
          • Checking that SINUMERIK Integrate has been enabled
          • Checking that SINUMERIK Integrate has been activated
          • Checking proxy settings
          • Checking the SINUMERIK Integrate URL
          • Checking the network connection
          • Checking directory "boot_job"
          • Checking the asset type in Insights Hub
          • Checking the existence of onboard.key
        • Resolving known faults
          • The "onboard.key" exists; however, onboarding does not start
          • Onboarding starts, "cert.key" is created; however, the "onboard.key" does not disappear
          • No boot script available
          • Internet connection of the machine is confirmed, "onboard.key" is not converted into "cert.key"
        • More information
    • Secure product disposal
    • Appendix
      • Preconditions for the Shopfloor Management Application
      • List of abbreviations

    Working with Manage MyMachines /Remote

    This chapter contains the following content:

    Open Manage MyMachines /Remote

    Machine Configuration

    Download remote service client

    Download certificate

    Remote sessions

    Service Dashboard

    Sustainability report

    Using the calendar function

    Chap. 6