- Manage MyMachines /Remote
- Introduction
- Security instructions
- System requirements
- Setting up the SINUMERIK control system for Manage MyMachines /Remote
- Integrating Insights Hub
- Working with Manage MyMachines /Remote
- Open Manage MyMachines /Remote
- Machine Configuration
- Download remote service client
- Download certificate
- Remote sessions
- Service Dashboard
- Using the calendar function
- Setting up Manage MyMachines /Remote Service Client
- Using MyMachines /Remote Service Client
- Overview of the functions
- User roles and operator interface
- Joining a remote session as MO (PCU/NCU)
- Joining a remote session as MO (IPC)
- Conducting a remote session via VPN (IPC)
- Desktop sharing (SINUMERIK Integrate Client)
- Desktop sharing (IPC / PCU)
- Transferring files
- Remote STEP 7
- Transferring the conference leadership
- Terminating the remote session
- Additional functions
- Using Manage MyMachines /Remote Interactive mobile app
- Disconnecting a SINUMERIK control from Insights Hub
- Troubleshooting when onboarding
- SINUMERIK controls
- Preconditions
- Checking the network configuration
- Checking that SINUMERIK Integrate has been enabled
- Checking that SINUMERIK Integrate has been activated
- Checking proxy settings
- Checking the SINUMERIK Integrate URL
- Checking the network connection
- Checking directory "boot_job"
- Checking the asset type in Insights Hub
- Checking the existence of onboard.key
- Resolving known faults
- More information
- Preconditions
- SINUMERIK controls
- Secure product disposal
- Appendix
- Introduction
- Security instructions
- System requirements
- Setting up the SINUMERIK control system for Manage MyMachines /Remote
- Integrating Insights Hub
- Working with Manage MyMachines /Remote
- Open Manage MyMachines /Remote
- Machine Configuration
- Download remote service client
- Download certificate
- Remote sessions
- Service Dashboard
- Using the calendar function
- Setting up Manage MyMachines /Remote Service Client
- Using MyMachines /Remote Service Client
- Overview of the functions
- User roles and operator interface
- Joining a remote session as MO (PCU/NCU)
- Joining a remote session as MO (IPC)
- Conducting a remote session via VPN (IPC)
- Desktop sharing (SINUMERIK Integrate Client)
- Desktop sharing (IPC / PCU)
- Transferring files
- Remote STEP 7
- Transferring the conference leadership
- Terminating the remote session
- Additional functions
- Using Manage MyMachines /Remote Interactive mobile app
- Disconnecting a SINUMERIK control from Insights Hub
- Troubleshooting when onboarding
- SINUMERIK controls
- Preconditions
- Checking the network configuration
- Checking that SINUMERIK Integrate has been enabled
- Checking that SINUMERIK Integrate has been activated
- Checking proxy settings
- Checking the SINUMERIK Integrate URL
- Checking the network connection
- Checking directory "boot_job"
- Checking the asset type in Insights Hub
- Checking the existence of onboard.key
- Resolving known faults
- More information
- Preconditions
- SINUMERIK controls
- Secure product disposal
- Appendix
Joining a remote session
Precondition
-
The session is active.
-
The service engineer and machine operator have already joined the session.
The following warning message is output if there are no active owners in the session: "Terminated: There is no owner SE or MO yet". -
It is not permissible that a desktop is continually shared and/or files transferred.
The following warning message is output if the desktop is shared and/or files transferred. "Aborted: Joining is not allowed during ongoing desktop sharing or file transfer".
Procedure
-
In the launch pad, click on the "Manage MyMachines for Industrial Operations X Cloud" icon.
-
The "Machine Overview" window opens and the available machines are displayed.
-
Click on the blue "MMM /R" icon "Join remote session" of the required asset.
- OR -
Click on the underscored name of the required machine.
The "Machine Dashboard" window opens.
Click on the green "MMM /R" icon next to the "Pending Alarms" display.- OR -
Click on the icon of the required machine and click on "Dashboard".
The "Machine Dashboard" window opens.
Click on the green "MMM /R" icon next to the "Pending Alarms" display. -
The "Manage MyMachines /Remote Service Client" session window opens.
-
You join the remote session and the log details for the selected asset are displayed.