About SINUMERIK Service Assistance

SINUMERIK Service Assistance supports service experts in performing fault analysis on machine tools with SINUMERIK 828D/840D/ONE controllers. Three different options are available to individualize the level of support.

• Machine Transparency identifies all currently installed hardware components as well as firmware and software versions and their changes.

• Machine Condition enables the cyclic recording of extended status data on the control and drive technology and its selective evaluation.

• Error Analysis efficiently identifies and evaluates fault states and disturbances in machine tools based on intelligent filter options and a user-friendly interface.