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System requirements

Hardware and operating software

The connection is established via the "Manage MyMachines /Remote Service Client".

The SINUMERIK Integrate Client is required if you wish to use the integrated Manage MyMachines /Remote Client in the SINUMERIK Integrate Client. It may be necessary to upgrade this component.

SINUMERIK 840D sl, SINUMERIK ONE

SINUMERIK Integrate
client software version

Operating software

SINUMERIK Operate version

Hardware version

Operating system

2.0.13

2.0.14

2.0.16

4.5 SP4, HF1, 2, 3, 4

NCU 7x0.3 (B) PN

Linux

4.5 SP5, HF1, 3, 5

4.5 SP6, HF2, 3, 5, 7, 8, 10, 11, 13 14, 15, 16, 17, 18

PCU 50.5

IPC 427E

IPC 477E

Windows 7

Windows 10

4.5 SP4, HF1, 2, 3, 4

4.5 SP6, HF1, 3, 5, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18

NCU 7x0.3 (B) PN

Linux

3.0.13

3.0.14

3.0.16

4.7 SP1, HF1

4.7 SP2, HF1, 3, 4

4.7 SP3, HF1, 2, 3

4.7 SP4, HF1, 4, 5, 6

4.7 SP5, HF1

4.7 SP6, HF1, 3, 4, 5, 6, 7

4.8 SP1, HF1, 2, 3

4.8 SP2, HF1, 3

4.8 SP3, HF1

4.8 SP4, HF1, 3, 4, 6, 8

4.8 SP5, HF5, 6

NCU 7x0.3 (B) PN

Linux

PCU 50.5

IPC 427E

IPC 477E

Windows 7

Windows 10

4.0.16

4.92, HF3

4.93, HF1

NCU 7x0.3 (B) PN

PCU 50.5

IPC 427E

IPC 477E

Linux

Windows 7

Windows 10

6.13, HF1

SINUMERIK ONE 1750/ 1760

Linux

SINUMERIK 828D

SINUMERIK Integrate
client software version

Operating software

SINUMERIK Operate version

Hardware version

Operating system

2.0.13

2.0.14

2.0.16

4.5 SP4

4.5 SP5, HF1, 2

4.5 SP6, HF1, 2, 3, 4

PPU 281.3

PPU 261.3

PPU 241.3

Linux

3.0.13

4.7 SP2, HF1

4.7 SP3, HF2

4.7 SP4, HF1, 2

4.7 SP5

4.7 SP6, HF1

Linux

3.0.13

4.8 SP4, HF1

PPU 271.4

Linux

3.0.14

3.0.16

4.7 SP2, HF1

4.7 SP3, HF2

4.7 SP4, HF1, 2

4.7 SP5

4.7 SP6, HF1, 2

4.7 SP7, HF1, 3

PPU 290.3

PPU 28x.3

PPU 26x.3

PPU 24x.3

Linux

3.0.14

4.8 SP4, HF1, 2, 3, 4.5

PPU 27x.4

PPU 290.4

Linux

SINUMERIK control system

Screen resolution

800 x 600

1280 x 1024

1366 x 768

1440 x 900

1600 x 1200

1680 x 1050

1920 x 1200

1920 x 1080

Web browser

You can use the following web browsers:

  • Chrome
    Version from 65.0.3325.18 (64 bit) up to the current version

  • Firefox
    Version 59.0.2 (64 bit) up to the current version

Operator PC

Processor

1 GHz processor

RAM (GB)

4

Free hard disk capacity (GB)

1

Operating systems

Windows 7 SP1 (x64) Professional/Enterprise/Ultimate

Windows 10 (x64) Pro/Enterprise

Screen resolution

At least 1980 x 1080

Industrial PC

Processor

1 GHz processor

RAM (GB)

4

Free hard disk capacity (GB)

1

Operating systems

Windows 7 SP1 (x64) Professional/Enterprise/Ultimate

Windows 7 Standard Embedded

Windows 10 (x64) Pro/Enterprise

Screen resolution

At least 1980 x 1080

NOTE

Only one VNC connection possible

Only one VNC viewer connection is permissible to the SINUMERIK control system.

Remote STEP 7

  • SIMATIC Manager versions:

    • 5.4

    • 5.5

    • 5.6

  • TIA Portal versions:

    • 15.0

    • 15.1

    • 16.0

    • 16.1

  • TCU and Remote Step 7 support the following SINUMERIK Integrate client versions:

    • 2.0.13

    • 2.0.14

    • 3.0.13

    • 3.0.14

  • SINUMERIK Operate runs under PCU or IPC with the following SINUMERIK Integrate client versions:

    • 2.0.16

    • 3.0.16

    • 4.0.16

NOTE

"Remote STEP 7"

"Remote STEP 7" is available in the following configurations:

  • SINUMERIK Operate under Linux (NCU)

  • SINUMERIK Operate on PCU or IPC

"Remote STEP 7" is not supported by SINUMERIK 828D.

NOTE

SINUMERIK Integrate applications

Parallel operation with SINUMERIK Integrate applications is not possible.

Additional information

Further information on how to connect remote control systems are provided in the following manual:

"Manage MyMachines /Remote - installation in existing control environments" and "SIMATIC IoT2040".

Security notes

NOTICE

Security standards for SINUMERIK controls connected to MindSphere

The connection of SINUMERIK controls to MindSphere via TLS 1.2 /https meets the highest security standards.

SINUMERIK versions that do not meet these standards are not part of the product. For these versions, additional security measures must be taken.

You are solely responsible for preventing unauthorized access to your plants, systems, machines and network. Systems, machines and components should only be connected to the company's network or the Internet if and to the extent necessary and with appropriate security measures (e.g. use of firewalls and network segmentation) in place.

NOTICE

Data misuse due to an unprotected Internet connection

An unrestricted Internet connection can lead to data misuse, e.g. when transferring the asset data.

Before establishing a network connection, ensure your PC is exclusively connected to the Internet via a secure connection. Pay attention to the security-relevant notes.

Further information about communications security can be found in the Configuration Manual: Industrial Security.

NOTE

Backing up the operator PC (service engineering side)

The necessary security measures (e.g. virus scanner, firewalls, OS patching, etc.) must be implemented on the PCs that are used for visualization and configuration of "Manage MyMachines /Remote" with the machine operator or end customer.

Further information about PCs in the industrial environment can be found in the Configuration Manual: Industrial Security.

NOTE

Backing up the SINUMERIK control (machine operator side)

The necessary security measures (e.g. virus scanner, firewalls, operating system patching, etc.) must be implemented on the SINUMERIK controls.

Further information about communications security can be found in the Configuration Manual: Industrial Security.

NOTICE

Misuse of data

It is essential to use secure data storage when saving your data - particularly your confidential data. Store this data, encrypted locally or encrypted on the network. Make sure that this data cannot be accessed by unauthorized personnel.

This applies to the following data:

  • Archive files

  • Image files

  • Project files

  • Trace files

  • Safety-relevant data

Further information about secure data storage can be found in the Configuration Manual: Industrial Security.

NOTICE

Data manipulation possible

There is a risk that an attacker could gain access to the operating PC within the network. There, the hacker can read or manipulate various system components (e.g. the content of databases). In this way, the attacker can change tool data, NC programs, machine archives, or the system structure itself, for example. "Manage MyMachines /Remote" cannot prevent this type of attack.

  • As the person responsible for the machine network, it is therefore imperative that you take the appropriate industrial security measures for the production/machine network.

Siemens AG accepts no liability for this!

NOTE

Saving the data that has been captured

The "Manage MyMachines Remote" product was developed by Siemens, also taking into account the "Privacy By Design" principle. This means that the service provider (OEM) makes the decision as to how long the captured data, such as information about the time period and participation in remote sessions, is saved.

NOTICE

Allowing remote access to the SINUMERIK controller

Only allow a remote access session if you know the following:

  • Have you been notified of a remote access session?

  • Do you know and trust the person who is conducting the session?

Delivery form

The "Manage MyMachines /Remote Service Client" is available via the "Manage MyMachines /Remote" application.

The updates and further information on the applications and products are stored on PridaNet and can be downloaded directly from there.

- OR -

You can contact your machine manufacturer.

- OR -

You can contact the Siemens Service & Support.

NOTE

Trustworthy software from the Internet

If you download clients from the Internet, only install software that has been signed by Siemens.

Chap. 2