General information

The MindSphere application Collaboration Board helps document and resolve manufacturing issues. The app enables the exchange of knowledge between different factories and helps to increase the availability of machines and plants. Digitizing the classic problem-solving process makes it possible to reduce paperwork and make operating data available for analysis.

Requirements

A valid MindAccess loT Value Plan subscription (Small/Medium/Large) is required.

An HTML5-compatible Internet browser with a screen resolution of 1920 x 1080 or higher is required (e.g. Google Chrome or Microsoft Edge). Google Chrome is recommended. Smart devices are supported with HTML5-capable Internet browsers.

Secure communication

Data is transferred from the asset to your MindAccess account using the HTTPS protocol.

Enforce a comprehensive, state-of-the-art industrial security concept to protect plants/locations, systems, machines and networks from cyber threats.

Application rights

Collaboration Board reads, processes and writes the following data:

  • Time series data containing the variables received from an asset within defined continuous time cycles

  • Asset configuration data that describes the asset (e.g. asset name, location)

  • User data: User name (first and last name), e-mail address, assigned user rights, user role and language

The application performs the following activities that change or add content to your MindAccess account on your behalf:

  • Read access to your time series data:
    The application reads uploaded data from your data repository to evaluate and process certain information, which is displayed in different views in this application.

  • Read access to your asset configuration data:
    The application requires access to the data of the configured asset.

Rights of use

Collaboration Board can be used within the scope of OEM services as described in the Specific conditions for MindAccess loT Value Plan.

As part of your MindAccess loT Value Plan account, you may allow third-party users to access and use this application for the purpose of receiving a service from you.

Billing

The basic subscription to the Collaboration Board application is free of charge. It only allows access to the application in order to get an impression of its look and feel. No free factory is included in the basic subscription.

To use the application, you must configure and activate at least one factory, which you must book for a monthly usage fee.

Activating a factory

  1. Configure a factory in the "Settings" menu item, "Factory" tab.

  2. Click "Request activation".

  3. Accept the legal notice regarding potential costs.

Deactivating a factory

Click the green "Active" button. The button turns red.

After deactivation, the factory is still visible, but marked as deactivated. You cannot create new problems related to this factory. Data that was created before deactivation is still available after deactivation.

License fee for a factory

Within one calendar month, you have to pay a monthly usage fee for each active factory. The fees are calculated according to the monthly principle.

The total number of active factories within a calendar month is transferred on the first day of the following month and calculated accordingly.

Deactivation of a factory that has already been activated only takes effect for the calendar month following the calendar month in which the factory was deactivated.

The usage fee for factories is calculated monthly in arrears.

Example

Factories A and B are activated in January and remain active. Factory C was activated and deactivated in February.

Monthly fee for February consists of 3 usage fees for factories A, B and C. Monthly fee for March consists of 2 usage fees for factories A and B.

Subscription period and cancellation

The minimum subscription period for the basic subscription of this application is one month. After the previous subscription period expires, the subscription is automatically renewed for a subscription period of one month until you or we cancel it at least 30 days in advance. The cancellation takes effect at the end of the month.

We will notify you of any termination through your account or by sending a message to the e-mail address you provided to us.

Your notice of termination must be sent to the following e-mail address.