- Release Notes Archive
- Archive 2021
- 22nd December 2021 (Europe 1)
- 17th December 2021 (China 1)
- 14th December 2021 (Europe 1)
- 14th December 2021 (Europe 2)
- 11th December 2021 (Europe 1)
- 6th December 2021 (Europe 1)
- 30th November 2021 (China 1)
- 22nd November 2021 (Europe 1)
- 5th November 2021 (Europe 1)
- 29th October 2021 (China 1)
- 28th October 2021 (Europe 1)
- 8th October 2021 (Europe 1)
- 5th October 2021 (Europe 2)
- 2nd October 2021 (Europe 1)
- 29th September 2021 (China 1)
- 4th September 2021 (Europe 1)
- 31st August 2021 (China 1)
- 26th August 2021 (Europe 1)
- 10th August 2021 (Europe 2)
- 7th August 2021 (Europe 1)
- 30th July 2021 (China 1)
- 29th July 2021 (Europe 1)
- 10th July 2021 (Europe 1)
- 1st July 2021 (Europe 1)
- 30th June 2021 (China 1)
- 29th June 2021 (Europe 1)
- 25th June 2021 (Europe 1)
- 24th June 2021 (Europe 1)
- 15th June 2021 (Europe 2)
- 12th June 2021 (Europe 1)
- 31st May 2021 (China 1)
- 28th May 2021 (Europe 1)
- 13th May 2021 (Europe 1)
- 30th April 2021 (Europe 1)
- 30th April 2021 (China 1)
- 29th April 2021 (Europe 1)
- 20th April 2021 (Europe 2)
- 17th April 2021 (Europe 1)
- Scope
- From Start for Free to the full user experience in MindSphere
- IoT Value Plan Subscribers, MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers
- MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers
- MindAccess Operator Plan Subscribers
- MindAccess Developer Plan Subscribers
- 4th April 2021 (Europe 1)
- 27th March 2021 (Europe 1)
- 26th February 2021 (China 1)
- 27th February 2021 (Europe 1)
- 27th February 2021 (Europe 2)
- 4th February 2021 (Europe 1)
- 29th January 2021 (Europe 1 and Europe 2)
- 29th January 2021 (China 1)
- 26th January 2021 (Europe 1)
- 26th January 2021 (Europe 2)
- Archive 2020
- 30th December 2020 (China 1)
- 19th December 2020 (Europe 1)
- 16th December 2020 (Europe 1)
- 7th December 2020 (Europe 1 and 2)
- 30th November 2020 (China 1)
- 30th November 2020 (Europe 2)
- 30th November 2020 (Europe 1)
- 7th November 2020 (Europe 1 and 2)
- 31st October 2020 (Europe 1)
- 29th October 2020 (China 1)
- 16th October 2020 (Europe 1)
- 10th October 2020 (Europe 1)
- 10th October 2020 (Europe 2)
- 29th September 2020 (Europe 1)
- 29th September 2020 (China 1)
- 25th September 2020 (Europe 1)
- 2nd September 2020 (Europe 1)
- 28th August 2020 (Europe 1)
- 11th August 2020 (Europe 2)
- 8th August 2020 (Europe 1)
- 5th August 2020 (Europe 1)
- 31th July 2020 (China 1)
- 31st of July 2020 (All regions)
- 11th July 2020 (Europe 1)
- 30th June 2020 (China 1)
- 26th June 2020 (Europe 1)
- 23rd June 2020 (Europe 1)
- 20th June 2020 (Europe 2)
- 18th June 2020 (Europe 1)
- 13th June 2020 (Europe 1)
- Scope
- IoT Value Plan Subscribers, MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers
- MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers
- MindAccess Developer Plan Subscribers
- MindAccess Operator Plan Subscribers
- MindSphere Application Subscribers
- 29th May 2020 (China 1)
- Scope
- IoT Value Plan Subscribers, MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers
- MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers
- MindAccess Developer Plan Subscribers
- MindAccess Operator Plan Subscribers
- MindSphere Application Subscribers
- 29th May 2020 (Europe 1)
- 25th May 2020 (Europe 1 and 2)
- 16th May 2020 (Europe 1)
- Scope
- IoT Value Plan Subscribers, MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers
- MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers
- MindAccess Developer Plan Subscribers
- MindAccess Operator Plan Subscribers
- MindSphere Application Subscribers
- 29th April 2020 (China 1)
- 29th April 2020 (Europe 1)
- 20th April 2020 (Europe 2)
- 18th April 2020 (Europe 1)
- Scope
- IoT Value Plan Subscribers, MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers
- MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers
- MindAccess Developer Plan Subscribers
- MindAccess Operator Plan Subscribers
- MindSphere Application Subscribers
- 14th April 2020 (Europe 1)
- 31st March 2020 (China 1)
- 24th March 2020 (Europe 1)
- 20th March 2020 (Europe 1)
- 19th March 2020 (Europe 1)
- Scope
- IoT Value Plan Subscribers, MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers
- MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers
- MindAccess Developer Plan Subscribers
- MindAccess Operator Plan Subscribers
- MindSphere Application Subscribers
- 12th March 2020 (Europe 1)
- 28th February 2020 (China 1)
- 24th February 2020 (Europe 2)
- 22nd February 2020 (Europe 1)
- Scope
- IoT Value Plan Subscribers, MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers
- MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers
- MindAccess Developer Plan Subscribers
- MindAccess Operator Plan Subscribers
- MindSphere Application Subscribers
- 6th February 2020 (Europe 1)
- 21st January 2020 (China 1)
- Scope
- IoT Value Plan Subscribers, MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers
- MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers
- MindAccess Developer Plan Subscribers
- MindAccess Operator Plan Subscribers
- MindAccess Application Subscribers
- 9th January 2020 (Europe 2)
- 8th January 2020 (Europe 1)
- Scope
- IoT Value Plan Subscribers, MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers
- MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers
- MindAccess Developer Plan Subscribers
- MindAccess Operator Plan Subscribers
- MindSphere Application Subscribers
- Archive 2021
- Archive 2021
- 22nd December 2021 (Europe 1)
- 17th December 2021 (China 1)
- 14th December 2021 (Europe 1)
- 14th December 2021 (Europe 2)
- 11th December 2021 (Europe 1)
- 6th December 2021 (Europe 1)
- 30th November 2021 (China 1)
- 22nd November 2021 (Europe 1)
- 5th November 2021 (Europe 1)
- 29th October 2021 (China 1)
- 28th October 2021 (Europe 1)
- 8th October 2021 (Europe 1)
- 5th October 2021 (Europe 2)
- 2nd October 2021 (Europe 1)
- 29th September 2021 (China 1)
- 4th September 2021 (Europe 1)
- 31st August 2021 (China 1)
- 26th August 2021 (Europe 1)
- 10th August 2021 (Europe 2)
- 7th August 2021 (Europe 1)
- 30th July 2021 (China 1)
- 29th July 2021 (Europe 1)
- 10th July 2021 (Europe 1)
- 1st July 2021 (Europe 1)
- 30th June 2021 (China 1)
- 29th June 2021 (Europe 1)
- 25th June 2021 (Europe 1)
- 24th June 2021 (Europe 1)
- 15th June 2021 (Europe 2)
- 12th June 2021 (Europe 1)
- 31st May 2021 (China 1)
- 28th May 2021 (Europe 1)
- 13th May 2021 (Europe 1)
- 30th April 2021 (Europe 1)
- 30th April 2021 (China 1)
- 29th April 2021 (Europe 1)
- 20th April 2021 (Europe 2)
- 17th April 2021 (Europe 1)
- Scope
- From Start for Free to the full user experience in MindSphere
- IoT Value Plan Subscribers, MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers
- MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers
- MindAccess Operator Plan Subscribers
- MindAccess Developer Plan Subscribers
- 4th April 2021 (Europe 1)
- 27th March 2021 (Europe 1)
- 26th February 2021 (China 1)
- 27th February 2021 (Europe 1)
- 27th February 2021 (Europe 2)
- 4th February 2021 (Europe 1)
- 29th January 2021 (Europe 1 and Europe 2)
- 29th January 2021 (China 1)
- 26th January 2021 (Europe 1)
- 26th January 2021 (Europe 2)
- Archive 2020
- 30th December 2020 (China 1)
- 19th December 2020 (Europe 1)
- 16th December 2020 (Europe 1)
- 7th December 2020 (Europe 1 and 2)
- 30th November 2020 (China 1)
- 30th November 2020 (Europe 2)
- 30th November 2020 (Europe 1)
- 7th November 2020 (Europe 1 and 2)
- 31st October 2020 (Europe 1)
- 29th October 2020 (China 1)
- 16th October 2020 (Europe 1)
- 10th October 2020 (Europe 1)
- 10th October 2020 (Europe 2)
- 29th September 2020 (Europe 1)
- 29th September 2020 (China 1)
- 25th September 2020 (Europe 1)
- 2nd September 2020 (Europe 1)
- 28th August 2020 (Europe 1)
- 11th August 2020 (Europe 2)
- 8th August 2020 (Europe 1)
- 5th August 2020 (Europe 1)
- 31th July 2020 (China 1)
- 31st of July 2020 (All regions)
- 11th July 2020 (Europe 1)
- 30th June 2020 (China 1)
- 26th June 2020 (Europe 1)
- 23rd June 2020 (Europe 1)
- 20th June 2020 (Europe 2)
- 18th June 2020 (Europe 1)
- 13th June 2020 (Europe 1)
- Scope
- IoT Value Plan Subscribers, MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers
- MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers
- MindAccess Developer Plan Subscribers
- MindAccess Operator Plan Subscribers
- MindSphere Application Subscribers
- 29th May 2020 (China 1)
- Scope
- IoT Value Plan Subscribers, MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers
- MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers
- MindAccess Developer Plan Subscribers
- MindAccess Operator Plan Subscribers
- MindSphere Application Subscribers
- 29th May 2020 (Europe 1)
- 25th May 2020 (Europe 1 and 2)
- 16th May 2020 (Europe 1)
- Scope
- IoT Value Plan Subscribers, MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers
- MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers
- MindAccess Developer Plan Subscribers
- MindAccess Operator Plan Subscribers
- MindSphere Application Subscribers
- 29th April 2020 (China 1)
- 29th April 2020 (Europe 1)
- 20th April 2020 (Europe 2)
- 18th April 2020 (Europe 1)
- Scope
- IoT Value Plan Subscribers, MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers
- MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers
- MindAccess Developer Plan Subscribers
- MindAccess Operator Plan Subscribers
- MindSphere Application Subscribers
- 14th April 2020 (Europe 1)
- 31st March 2020 (China 1)
- 24th March 2020 (Europe 1)
- 20th March 2020 (Europe 1)
- 19th March 2020 (Europe 1)
- Scope
- IoT Value Plan Subscribers, MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers
- MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers
- MindAccess Developer Plan Subscribers
- MindAccess Operator Plan Subscribers
- MindSphere Application Subscribers
- 12th March 2020 (Europe 1)
- 28th February 2020 (China 1)
- 24th February 2020 (Europe 2)
- 22nd February 2020 (Europe 1)
- Scope
- IoT Value Plan Subscribers, MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers
- MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers
- MindAccess Developer Plan Subscribers
- MindAccess Operator Plan Subscribers
- MindSphere Application Subscribers
- 6th February 2020 (Europe 1)
- 21st January 2020 (China 1)
- Scope
- IoT Value Plan Subscribers, MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers
- MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers
- MindAccess Developer Plan Subscribers
- MindAccess Operator Plan Subscribers
- MindAccess Application Subscribers
- 9th January 2020 (Europe 2)
- 8th January 2020 (Europe 1)
- Scope
- IoT Value Plan Subscribers, MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers
- MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers
- MindAccess Developer Plan Subscribers
- MindAccess Operator Plan Subscribers
- MindSphere Application Subscribers
14th December 2021 (Europe 1)
Scope
MindSphere Remote Service (MRS) offers you secure remote access to your and your customers’ on-site assets. It provides easy setup of asset-specific communication protocols such as remote desktop connections and enables updates and changes of asset configurations. Access to log and status data and File Transfer are supported as well.
These release notes are relevant for MindSphere Remote Service (MRS) region Europe 1 Release in December 2021.
MindSphere Remote Service
Applicable for
-
MindAccess IoT Value Plan
What's new?
-
Within this release, RDP to secondary assets was improved for primary Linux-based assets working as gateway.
-
Within this release, we have made General security-related updates.
System Requirements for MindSphere Remote Service (MRS)
Browser-based access to MindSphere Remote Service App
-
Microsoft WindowsTM 10 version 1909: Google ChromeTM (version 68 or newer)
-
recommended screen resolution: 1280x1024 and 1920x1080 with zoom level 100%
Requirements for service personnel's Operator PCs hosting MRS Operator Client (entry point for secure remote service connections)
-
Operator Client can be downloaded from MRS
-
Validated Hardware
-
Processor: 32-bit or x64-based (Intel or AMD)
-
Display size / resolution: 1280x1024 and 1920x1080 with zoom level 100%*
-
Disk space occupied by Operator Client: 32MB
-
-
Validated Operating Systems and Browsers
-
Microsoft Windows TM 10 Version 1909
-
Linux ® Debian 9
-
Linux ® RedHat 7.6
-
Google ChromeTM version 68 or newer
-
Requirements for Serviced Assets hosting MRS Device Client (end point for secure remote service connection)
-
Device Client can be downloaded from MRS
-
Validated Hardware
-
Processor: 32-bit or x64-based (Intel or AMD)
-
RAM: 0.5GB
-
Disk space occupied by Device Client: 32MB
-
-
Validated Operating Systems
-
Microsoft WindowsTM 10 Version 1909
-
Linux ® Debian 9
-
Linux ® RedHat 8
-
Requirements for Remote Service protocols
-
Operating system of Operator PC must provide clients for the used outgoing Remote Login protocols (e.g. RDP, VNC), whilst Engineering Tools used remotely on Operator PC typically have built-in clients for such protocols
-
Operating system of Serviced Assets must provide servers for the incoming Remote Login protocols (e.g. RDP, VNC) or for the incoming Remote Engineering protocols
-
Native Remote Desktop Protocol (RDP) can only be launched from WindowsTM based Operator PCs supporting this Remote Login protocol
-
The download package of the Operator Client contains a Windows driver (installer file MRSTransparentProxy.msi) for Proxy-Unaware protocol
-
Remote Engineering via Proxy-Unaware protocol is only available on WindowsTM based Operator PCs
Known issues
-
There is no auto-assignment of RDP (and Ping) to secondary Service Assets. These must be assigned manually via MRS Protocol Applications.
-
Service Assets may be serviced without upfront registration by means of On-Demand Devices. Such On-Demand Devices have an expiration date, and they will show up in the MRS asset tree until then. The expiration date is not enforced, so manual de-registration is necessary.
-
Connectivity status of secondary Service Assets behind a gateway might not be shown as "connected", even though the secondary Service Asset can be accessed.
-
Configuration changes are tracked in audit trail and system logs. Selected changes could be also be propagated via email notifications, which are not available for connection establishment or file transfers.
-
It is recommended to have "Red Button" deactivated when working on the related Service Asset to ensure its proper setup.