IoT Value Plan Subscribers, MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers

Asset Manager

What's new?

  • It is now possible to select units from a predefined list to ease the modeling process and ensure more consistency across the variables on the assets.The units can be entered as before. If it is required to find the unit integrated into the list, use the enhancement request to inform the support.

Known issues

  • If a VFC workflow for an asset in a subtenant exists, it is not shown in the respective tile in the Asset Manager for a tenant admin.

  • Fleet Manager navigation is not working correctly if you have to re-login, as query parameters are lost. This problem will be addressed soon. Please try again by clicking the Fleet Manager navigation button.

  • If you are using app specific roles you need to assign plugin roles as well. This is up to now only possible for MindConnect LIB plugin, MindConnect Nano and MindConnect IoT2040.

  • The Connectivity Management view currently only shows assets derived by BasicAgent, MindConnect Nano, MindConnect IoT2040, MindConnect Library or Industrial Edge or a derived type of the mentioned ones.

CMS X-Tools V5.0.0.6

Known issues

  • General: X-Tools is capable of uploading huge amounts of data, but you need to keep in mind the limits and purchased size of your MindSphere plan at all times.

  • If the asset path in a Storage Profile contains more than one asset, it might lead to creation of duplicate assets. It can be fixed by deleting those duplicated assets, changing, saving and restarting the Storage Profile.

  • See locally installed release notes.


Known issues

  • Only single asset sharing is available in the first release.

  • Sharing of assets derived from basicAgent and their corresponding plugins is not yet supported.

  • Tenant assets can not be moved under collaborators root asset or shared assets.

  • The successful implementation of a new sharing is normally completed within 2 minutes. If the new sharing is not successful within this time, the internal retry mechanism starts automatically after 4 minutes to complete the sharing. This issue will be addressed soon to prevent delays in the implementation.

Data Exploration built on Tableau®

Known issues

  • If you receive NULL values for timestamps on a Windows PC, please change your language for non-Unicode programs to English (United States). You'll find the settings in Control Panel → Region and Language → Administrative.

Event Management

What's new?

  • Within this release, we have improved the service security and availability by making all Event Management service API requests subject to rate limits.

  • Event Management Service will switch towards more strict API request URL validations in upcoming releases. Please note that we are not changing any API behavior according to specifications. However, API request URLs will be validated based on stricter criteria specifically in the use of trailing slash characters in requests pointing to dedicated resources. Refer to example below:
    Well-formed URL :
    Malformed URL :

    We ask our developers to review their code and adapt requests accordingly. Once strict validations are in place, API calls with trailing slash characters in requests pointing to dedicated resources will fail and return 400 error code. Please also note the following release notes.

Identity and Access Management

Known issues

  • If you have problems logging off in Internet Explorer 11, please refer to Overcoming Logout Problems in IE11

  • App specific roles: 

    • Additional core app roles are coming soon.

    • Some apps are still accessible via their direct URL and allow the use of shared functionality if the user has been granted rights via the app-specific role of a different app.

Integrated Data Lake

Known issues

  • In Time Series Import user interface, the user can only view first level of child asset at the moment when importing the time series data.  The workaround for this approach is to use backend API to import data related to multiple child assets

  • It is observed that browser crashes randomly when trying to download files > 400MB.  It is advisable to use backend API for downloading objects > 400MB

  • When uploading the data using cross account access via native applications e.g. AWS CLI, the default permission is set to user of the account. The user has to provide the parameter (--acl bucket-owner-full-control) so the bucket owner (Integrated Data Lake) will get the necessary access to generate pre-signed URLs.

MindConnect Edge Analytics

Known Issues

  • After successful onboarding and when the App is onboarded to another Asset, the data communication can have issues and the Edge Analytics Engine can appear unresponsive within the Control UI. In this case, please re-install the MindConnect Edge Analytics App on the Industrial Edge device and re-onboard to the target Asset.

  • When uploading Event Based Data Upload or Data Upload package to MindConnect Nano device and there are no enabled input signals within the Analysis Package configuration, the update ends in error state "Prepare Environment or Update/Start Configuration". Having critical error message in User Logs.

  • Note: A full configured monitoring of the Analyzing Packages Vibration Characteristic Values and Vibration Frequency Spectra with all channels of one SM1281 can exceed the CPU performance of the MindConnect Nano. Also in other scenarios dependent of tasks running in parallel on the MindConnect Nano, CPU load can get to high. The recommendation is to use only two fully configured Vibration Frequency Spectra Analyzing Packages in parallel.

  • Deactivating a data point within a MindConnect data source will not deactivate a connection check in Edge Analytics Engine. This can lead to an error if the target device is no longer available.

  • DataBus and Event Based Data Upload configuration can be created without data or deactivated data, which will lead to a critical error on project start.

  • In some sporadic cases of a configuration update via Edge Analytics Manager it is possible that the Mind Connect Nano gets stuck in "project stopping" - In this case, the MindConnect Nano should be rebooted.

  • If a migration of SM1281 configuration has been done with EAE Version 1.0.6 speed is shown with unit m/s - The configuration has to be recreated to fix this issue and show a correct unit in rpm.

  • On updating to the new Firmware version, the currently defined project will still run. Existing configurations can't be modified with the new Firmeware. Instead the complete project has to be re-created to use the new feature of Trigger Rules.

  • It is recommended to use at minimum Mozilla version 78.0.2 or Microsoft Edge version 83. To ensure the app will be loaded correct.

MindConnect Software Agent

What's new?

  • Within this release, we provide support for Mass Data Import functionality of data-source configuration in MindConnect Software Agent UI

Known issues

  • The InstallShield-Setup should be started only once at a time

  • Only numbers can be provided as input for VM-Parameters at setup. The RAM value needs to be adapted manually as it shows byte instead of Kbytes

  • Stop the VM in HyperV Manager before you uninstall it

  • During Re-onboarding, it is necessary to do the onboarding twice to ensure that the offboarding will be executed

  • During setup of the MindConnect Software agent you will be prompted for the memory usage. As the default is quite high (16GB), please adapt this to your needs. If you do an installation update, this will be not asked again, so you have to adapt it within the HyperV application.

Operations Insight

What's new?

Global release of Operations Insight

With Operations Insight, it is possible to explore the performance and condition of assets, products or lines in real time, get full and harmonized transparency of the data from connected assets, calculate KPIs, drill-down analysis, assign work orders within your team and get automatically notified upon exceeded thresholds. This Operations Insight has functionalities in the categories “explore”, “analyze” and “configure”:

  • Explore Dashboards visualizes time series data and other information (e.g. text, images) on one page.

  • Explore Assets provides an overview of assets configured, allows to search and filter for relevant assets based on various criteria, and displays measured data and information from assets.

  • Explore Events shows time series events of different severities and allows you to acknowledge events, start work orders and explore assets.

  • Explore Work Orders is used to investigate issues and ongoing maintenance activities within your own production and assets, and it allows you to change status, priority, and assignee of a maintenance work order (in which case a message will be sent to the assignee).

  • Analyze Time Series is a basic analytics Application for time series data. Variables of one or more assets can be shown in the same diagram.

  • Configure KPIs is used to define and calculate KPIs on time series data by visually selecting input and output variables and writing the calculation formula using JavaScript language.

  • Configure Rules is used to monitor one or more variables of the respective assets and send notifications or setting a status indication after exceeding thresholds.


    To create dashboards and KPIs, the role “io.creator” needs to be assigned to the respective user. An upgrade is available to increase the number of Operations Insight Creators.


The role "oi.creator" or "oi.viewer" need to be assigned to the users that want to see Operations Insight on the Launchpad and use it.

Known issues

  • Work orders are not supported for sub-tenants

  • Rules are not enabled for sub-tenant users

Package Builder

What's new?

  • It is now possible to select quantities different to the current limit of 250, e.g. 500 notifications, in the module section.

  • Within this release, Package Builder enables integration with Upgrade tool to manage "Upgrade packages" for Package Builder customers.

Subtenant Functionality

Known issues

  • Applications can use the subtenant functionality via the provided APIs. Tenant administrators should pay attention when assigning such apps to subtenant users as subtenant isolation cannot be ensured by the platform. The app might expose data to the user that is not intended to be seen.

  • When moving an asset from a parent tenant to a subtenant, there might be a delay of up to 30 minutes until a subtenant user will be able to see data related to that asset.

  • Please be aware, if you provide a user (even subtenant user) the role "mdsp:core:TenantAdmin", this user is then able to get access to all kinds of tenant data.


What's new?

  • Within this release, a Start for Free user gets easy access to other start for free products.

  • Within this release, a Start for Free user can transform the free account into a fully productive, expandable one, keeping all the assets which have already been configured.

Known issues

  • Currently no personalized notifications for subscriptions (TenantAdmin) or subscription requests (StandardUser) are available.

  • Purchasing request notifications are send to all tenant admins.

  • Upgrade is providing a fast provisional access to the requested quota. It requires an approval by the commercial contact who will be informed separately.

  • Supported Language: English only.

  • Supported Currency: EUR only.

Usage Transparency

What's new?

  • With the new "Usage Transparency on Operator Apps", the app operators can share billing relevant app usage details with their app customers (IoT users / tenants) in multiple ways (CSV download, graphical reports). The app customers (IoT users / tenants) can view the app usage details accordingly on Usage Transparency App, in the new "Applications" tab.

Visual Explorer

Known issues

  • Any request within Visual Explorer is limited to an execution time of 60 sec.

  • The "share via link" functionality works unreliable.

  • Support time series data types “LONG” with values for safe integer ->(253-1) to (253-1).

  • If the value is e.g. 263 the value will be reset to safe integer ->253-1.

Visual Flow Creator

What's new?

  • It is now possible to attach files stored in an asset or custom payloads to emails.The subject allows rectangular brackets to be used.

  • Within this release, we have introduced the following:

    • a preview chart for KPI input values

    • an indicator for remaining compute hours, to indicate the limits

    • an additional button that enables better navigation in Operations Insight

  • With this release, it is possible

    • for the users to receive billing related usage data provided by Usage Transparency and visualize by Visual Flow Creator

    • to allow/disallow cyclic flows for each tab individually using a property switch in the tab's settings page

    • to use Visual Flow Creator plugins in Operations Insight as well

Known issues

  • Subtenant users cannot use the time series subscription node.