IoT Value Plan Subscribers, MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers

Data Exploration built on Tableau®

Known issues

  • The offering is optimized for up to 10 asset data exports.

Visual Flow Creator

Known issues

  • The number of worksheets is limited to 10 per User

  • The number of nodes for one sheet is limited to 100

  • The amount of data stored in the context of function node is limited to 128 KB and only one context variable is allowed

  • Limit of the request frequency is 6 requests per minute for one node

  • The calculation duration of function node must be less than 10 seconds

  • Only 2000 values could be processed per time series request

  • General: The execution time of all nodes for one Account could be limited depending on the Application and Platform load

  • All created workflows are visible for all Users of your Account

Fleet Manager

Known issues

  • Image upload for asset and hierarchy levels currently disabled (placeholders are used instead).

  • Time-series data with a minimum time resolution of 1 second can be used for chart visualization.

  • Time-series data of type Boolean are displayed in table view only.

  • Data export is currently limited to a time range of 90 days..

Fleet Manager Rules

Known issues

  • In Rules Extension the number of concurrent activated rules per asset is limited to 100 rules 

  • In Rules Extension the number of concurrent rules in total per asset is limited to 200 rules

User Management

Known issues

  • A sporadic failure may occur when inviting a User via the User Management user interface. The current workaround is to reinvite the User.

  • After modifying the authorization of a User via User Management user interface, the change is not immediately visible. The User has to close the browser and login again.

Identity and Access Management

Known issues

  • Inviting a user via User Management UI or Identity Management service sporadically fails and will sometimes return an internal error. Please try again to invite the user.

  • After modifying the authorization of a User via Identity Management Service, the change is not immediately visible. The User must then close the browser and login again.

  • In some cases you may not be able to log into Mindssphere and get the message: "InResponseToField of the Response doesn't correspond to sent message." When this issue occurs, delete the cache of your browser or try incognito or privacy mode in your browser and try to login again.

  • When you logged in via CES authentifcation in some cases it might happen that the logout fails. In this case please close the browser without logging out.

Identity Management

  • Tenant administrators can activate or deactivate Multifactor Authentifications (MFA)

  • Siemens customers can use Corporate Entitlement Service.

In both case please write a mail to with the following content:  

  • Subject: Activation of MFA for tenants

    Dear MindSphere Provisioning Team

    Please set the authentication method for the tenant given below to the authentication method given below.

    Available authentication methods:

    Username/password via WebKey (default)

    Multi-factor authentication (MFA) via WebKey

    Multi-factor authentication (MFA) via WebKey via Corporate Entitlement Service (only for Siemens BUs)

Tenant name: <your tenant name here>

Authentication method: <option: 1, 2, or 3>

Tenant Management

Known issues

It is temporary not possible to creat sub-tenants.

MindSphere Gateway

Known issues

A sporadic failure may occur during relogin to MindSphere or reloading the MindSphere webpage.

Error message: "..... etc... MSG exception: Unexpected error occurred request could not be handled... etc...".

There are two workarounds available:

  • Remove all cookies related to and *  and then reload the web page.

  • Close all browser windows and navigate again to any MindSphere URL