IoT Value Plan Subscribers, MindAccess Developer Plan Subscribers and MindAccess Operator Plan Subscribers

Asset Manager

Known issues

  • Asset Type "core.basicenterprise" is visible but cannot be instantiated.

Data Exploration built on Tableau®

Fixed issues

  • For an asset instance, only the aspects from the asset type of that asset instance are considered, not all aspects added throughout the type hierarchy. Now all aspects throughout the type hierarchy are shown and can be used.

Known issues

  • The offering is optimized for up to 10 asset data exports.

  • The aggregation methods mintime, maxtime, firsttime, lasttime cannot be used.

Identity and Access Management

Known issues

  • Inviting a user via User Management UI or Identity Management service sporadically fails and will sometimes return an internal error. Please try again to invite the user.

  • After modifying the authorization of a User via Identity Management Service, the change is not immediately visible. The User must then close the browser and login again.

  • When you logged in via CES authentication in some cases it might happen that the logout fails. In this case please close the browser without logging out

Additional information about Identity Management

  • Tenant administrators can activate or deactivate Multifactor Authentifications (MFA)

  • Siemens customers can use Corporate Entitlement Service.

In both case please write a mail to with the following content:  

  • Subject: Activation of MFA for tenants

    Dear MindSphere Provisioning Team

    Please set the authentication method for the tenant given below to the authentication method given below.

    Available authentication methods:

    Username/password via WebKey (default)

    Multi-factor authentication (MFA) via WebKey

    Multi-factor authentication (MFA) via WebKey via Corporate Entitlement Service (only for Siemens BUs)

Tenant name: <your tenant name here>

Authentication method: <option: 1, 2, or 3>

Subtenant Functionality

What's new?

MindSphere provides APIs for working with subtenants. This enables MindSphere customers to invite their customers to MindSphere. The following APIs support the subtenant functionality

  • Tenant Management - Used to create new subtenants and provide legal information. Can be done by the tenant admin.

  • Identity Management - Used to add and assign users to subtenants. Can be done by the tenant admin.

  • Asset Management - Used to create and assign assets to subtenants. Subtenants can use this API to read their assets.

  • Time Series APIs - Used to read time series data for an asset. Subtenants can read data from their assets only.

  • File Service - Used to read files for an asset. Subtenants can read files from their assets only.

Strict subtenant separation is enforced in the services.

MindSphere customers need to provide legal information before they can create subtenants. This can be done via the Tenant Management API or in the User Management (Provider Settings).

Known issues

  • Subtenants cannot be deleted currently.

  • Be aware that the subtenant functionality is not yet fully supported by existing UI components

    • Asset Manager can be used by subtenants to view their assets but error messages stating insufficient permissions might be displayed

    • User Manager does not yet support the managing of subtenants

  • Subtenant functionality is supported for developer tenants. Subtenant support for operator tenants is available in the same way as for developer tenants, for all operator tenants with service credentials for their tenant.

  • Subtenants in IoT value plan tenants will become available together with user interfaces for the subtenant functionality.

  • The subtenant use case is not yet supported by Event Management and Data Flow Engine.

  • Applications can use the subtenant functionality via the provided APIs. Tenant Administrators should pay attention when assigning such apps to subtenant users as subtenant isolation cannot be ensured by the platform and the app might expose data to the user that is not intended to be seen.

  • When moving an Asset from a Parent Tenant to a Subtenant, there might be a delay of up to 30 minutes until a Subtenant User will be able to see data related to that asset.

Visual Explorer

Known issues

  • Workbooks are currently not included in backed-ups. However, the underlying data is always kept in MindSphere and can be restored.