Work Order Nodes¶

The "work order" nodes are basic workflow nodes to digitize work requests (such as maintenance, repair, inspection and incident handling) that are essential to monitor asset health and to detect technical issues before they lead to asset failure and downtime. You can create, track and update work orders in multiple ways with Visual Flow Creator application. For more information about "work orders", refer to the chapter Work orders in Insights Hub Monitor documentation.

The "Work orders" nodes and their respective functions are described in the following sections:

List work order node¶

list-work-orders-node

The "list work order" node allows you to list all the work orders created in the environment. If no handle information is given, you can read the specific work order by using handle ID.
Handle ID is for user environment that describes the work order for further updates.

Using list work order node¶

To execute the example flow using list work order node to list the available work orders, follow these steps:

From the node palette, drag and drop the "inject" node from the input palette, "list work orders" node from the work order palette and "debug" node from the output palette to the working area. Connect the nodes in a flow as shown below:
Double click on "inject" node to edit the properties. For more information, refer to Editing nodes.
Double click on "list work orders" node to edit the properties.
- Enter the "Name".
- Enter the "Handle".
- Click "Done".
Save and execute the flow.

You can view the results in the message payload.

list-work-orders-result

Create work order node¶

create-work-orders-node

The "create work order" node allows you to create the work order created in the environment.

Node Properties	Description
Title	Define the title for the task or expectation.
Description	Enter the detailed information about the task or expectation.
Assigned to	Assign the task or expectation to the responsible assignee to work on the task. Assignee will be notified with an email.
Due date	Set the date as deadline for the task or expectation to be completed.
Status	Update the task or expectation status while creating the work order. Open, In Progress, On Hold, Overdue and Done are the different statuses of the task or expectation can be assigned.
Priority	Prioritize the task or expectation based on the level of priority. Low, Medium, High and Emergency are the available priority options.
Type	Define the reason behind the initiation of the task or expectation. Planned and Incident are the options available types.
Associated asset	Associate the work order with an asset.
Attachment	Attach the document to capture or work to be done on the task or expectation.

Using create work order node¶

To execute the example flow using create work order node, follow these steps:

From the node palette, drag and drop the "inject" node from the input palette, "create work order" node from the work order palette and "debug" node from the output palette to the working area. Connect the nodes in a flow as shown below:
Double click on "inject" node to edit the properties. For more information, refer to Editing nodes.
Double click on "create work order" node to edit the properties.
- Enter the "Name".
- Enter the "Due date".
- Click "Done".
Save and execute the flow.

You can view the results in the message payload.

create-work-orders-result

Update work order node¶

update-work-orders-node

The "update work order" node allows you to update the created work order in the environment.

Node Properties	Description
Handle	Enter the work order ID to which describes work order for the user environment.
Title	Define the title for the task or expectation.
Description	Enter the detailed information about the task or expectation.
Assigned to	Assign the task or expectation to the responsible assignee to work on the task. Assignee will be notified with an email.
Due date	Set the date as deadline for the task or expectation to be completed.
Status	Update the task or expectation status while creating the work order. Open, In Progress, On Hold, Overdue and Done are the different statuses of the task or expectation can be assigned.
Priority	Prioritize the task or expectation based on the level of priority. Low, Medium, High and Emergency are the available priority options.
Type	Define the reason behind the initiation of the task or expectation. Planned and Incident are the options available types.
Associated asset	Associate the work order with an asset.
Attachment	Attach the document to capture or work to be done on the task or expectation.

Using update work order node¶

To execute the example flow using update work order node, follow these steps:

From the node palette, drag and drop the "inject" node from the input palette, "update work order" node from the work order palette and "debug" node from the output palette to the working area. Connect the nodes in a flow as shown below:
Double click on "inject" node to edit the properties. For more information, refer to Editing nodes.
Double click on "update work order" node to edit the properties.
- Enter the "Name".
- Enter the "Handle".
- Click "Done".
Save and execute the flow.

You can view the results in the message payload.

update-work-orders-result

Delete work order node¶

delete-work-orders-node

The "delete work order" node allows you to delete the existing work order from the environment.

Using delete work order node¶

To execute the example flow using delete work order node, follow these steps:

From the node palette, drag and drop the "inject" node from the input palette and "delete work order" node from the work order palette to the working area. Connect the nodes in a flow as shown below:
Double click on "inject" node to edit the properties. For more information, refer to Editing nodes.
Double click on "delete work order" node to edit the properties.
- Enter the "Name".
- Enter the "Handle".
- Click "Done".
Save and execute the flow.

The created work order is successfully deleted.

Last update: July 18, 2024