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Further Help


In case the issues are not resolved with MindSphere knowledge base, contact the support team.

To contact the MindSphere support, follow the given steps:

  1. Go to MindSphere Launchpad.
  2. Click MindSphere Button "powered by MindSphere" in the upper right corner.
  3. Select "MindSphere Support".
    MindSphere support
  4. It will redirect to "Support Center Sign In" screen, Enter the credentials / Register your account. Welocme page
  5. After Sign In / registering your account, create a ticket and describe the issue and then click "Submit". The support team will then contact and help to resolve the problem.


Region deviation

Instead of opening a new dialog, "MindSphere Support" for region China 1 will open Alibaba Ticket System page to create a new ticket for further support.

Visual Explorer is based on Tableau®. Following are the useful information on how to get started with Tableau®.

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Last update: March 17, 2022