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Access "Upgrade"

To access this tool from Launchpad, click the "Upgrade" icon.

Users can also access the "Upgrade" tool from Usage Transparency. Click "Limits" and then click "Upgrade", which is located next to the metrics, to purchase the upgrade. UT

Maximum upgrade metrics

There is a maximum limit (quantity) for purchasing a product at a time. This limit is implemented to avoid errors or prevent the purchase of excessively high quantities, which could affect customer costs and platform stability. The specific limit varies depending on the selected product and might change over time. As an example, you can refer to the table below for examples of limits associated with various products.

Upgrade Maximum quantity that can be purchased at a time
Agents Upgrade 10
Asset Instances Upgrade 100
Asset Type Upgrade 100
Backing Services M 5
Backing Services XS 5
Backing Service S10 5
Backing Service M50 5
Backing Services Pay per Use 5
Backing Service S10 HA 5
Backing Service M150 HA 5
Cloud Foundry RAM Upgrade 5
Outbound Traffic Upgrade 5
Rules Quota upgrade (20 rules) 10
Rules Quota upgrade (100 rules) 5
Events Upgrade 2
Subtenants Upgrade 10
Users Upgrade 5
Visual Flow Creator Upgrade 20
Visual Explorer - Creator Upgrade 20
Visual Explorer - Viewer Upgrade 20
Time Series Data Ingest Rate Upgrade 90
Time Series Storage Upgrade 20
Package Builder Upgrade 2
Integrated Data Lake 1
Integrated Data Lake - Data Read Upgrade 100
Integrated Data Lake - Data Write Upgrade 100
Integrated Data Lake - Read Ops Upgrade 100
Integrated Data Lake - Write Ops Upgrade 100
Integrated Data Lake - Objects Upgrade 100
Integrated Data Lake - Storage Space Upgrade 100
SDI Systems Connected Upgrade 1
MindConnect IoT Extension Upgrade 24
Operations Insight Creator Upgrade 10
MindConnect advanced driver package 10


Access to the Upgrade tool is possible only after the assignment of a valid Sold-To-ID. This Sold-To-ID is provided after subscribing to the Industrial IoT Service via the Industrial IoT Store.

Last update: June 13, 2024