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Using subtenants

Environments and subtenants in "Settings"

Environments

An environment is the digital representation of a real organization. An environment contains users, data, assets and other properties.

An environment groups the users and offers them access to Insights Hub. All users within an environment have a common view of the saved data. By default, users only see the data of the assigned environment.

Subtenants

You can create and manage additional so-called subtenants within an environment. The subtenants can represent additional organizations or departments.

You can assign multiple users to a subtenant. Users of a subtenant only see the associated assets and subtenant data in the respective Insights Hub application.

You can find additional information on viewing assets and user rights of subtenants in the Asset Manager documentation .

Assignable roles to subtenant users

Only specific roles are useful or allowed for a subtenant user. To protect the administrator from misconfiguration, certain core roles are blocked from being assigned to subtenant users.

This blocking works in all directions:

  • Subtenant users cannot be assigned to user groups that contain any non-assignable role.
  • Roles cannot be assigned to user groups that have subtenant users.

You can assign the following roles to a subtenant user:

  • mdsp:core:SubTenantUser
  • mdsp:core:fleetmanager.subtenantuser
  • mdsp:core:va.subtenantusage
  • mdsp:core:visualexplorer.viewer
  • mdsp:core:vfc.admin
  • mdsp:core:vfc.user
  • mdsp:core:vfc.viewer

Only Insights Hub core roles (mdsp:core:*) are blocked and explicitly unlocked for subtenants. All other roles are always unlocked.

Note

As an administrator, you should always be careful with the assignment of users to roles and user groups.

"Subtenant" user interface

The following screenshot shows the "Subtenant" user interface:
Create Subtenant

① Creates a new subtenant
② List of created subtenants
③ Displays the subtenant name and description
④ Displays the subtenant assets in the Asset Manager
⑤ Edits the subtenant name and description
⑥ Deletes the subtenant
⑦ Edit the assignments for the selected subtenant.

Operator tenants do not support the subtenant functionality

The subtenant option is not available for Operator tenants. "Settings" in Operator tenants do not display the tab "Subtenants".

Create new subtenant

Prerequisites

  • You can create a subtenant only if you have first generated the provider information. With the initial design of the provider information, you need to read and confirm the provider information.
  • You must agree to the associated terms and conditions. Entering basic information or formulating tenant provider links is necessary to create a subtenant.

Quota consumption

The creation of a new subtenant reduces your quota.

Procedure

To create a new subtenant, proceed as follows:

  1. Select "Subtenant" in the left navigation.
  2. Click create subtenant "Create subtenant".
  3. Enter the subtenant name and description within the "Create subtenant" screen.
  4. Click "Create subtenant".

The new subtenant is created successfully.

Assign users to a subtenant

You can assign a user to a subtenant during the user creation process by selecting the appropriate user type.

Prerequisite

Ensure that you have created a subtenant and a subtenant user.

Procedure

To assign a user to a subtenant, proceed as follows:

  1. Select "Subtenant" in the left navigation.
  2. Select the desired subtenant from the selection list.
  3. Click "Assign users".
  4. Select the user to be assigned from the list and click "Next".
  5. Click "Save" to save the configuration and then click "Close".

The user is successfully assigned to the subtenant.

Remove a user from a subtenant

You can remove a user from a subtenant when they are no longer needed for the associated roles and permissions within that specific subtenant. When a user is removed from a subtenant, they lose access to the resources, data, and associated assets specific to that subtenant.

Procedure

To remove a user from a subtenant, proceed as follows:

  1. Click "Subtenant" in the left navigation.
  2. Select the desired subtenant from the selection list.
  3. Click "Assign users".
  4. Deselect the checkbox to remove the specific user from the list of available users.
  5. Click "Next" to proceed removing the user from the subtenant.
  6. Click "Save" to save the changes and then click "Close".

The user from the subtenant is removed successfully.


Last update: October 1, 2024