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February 2024


We have worked hard to deliver a great Insights Hub experience. These release notes are relevant for Insights Hub Release in February 2024 and include new and adjusted features, fixed issues. If you find other issues, please give us your feedback by contacting our Support.

23rd February 2024

Insights Hub Monitor

What's new?

  • In Explore > Assets > Info a user can now edit the values of static variables.
  • In Explore > Events the table shows now the Asset hierarchy instead of only the Asset name. This helps to distinguish where the event is coming from, if Assets with same names are used.
  • The compact tree has been made a little more compact to show more Assets in the current view.
  • In Analyze > Time Series an unexpected freeze of the chart has been fixed, after variables and groups have been deactivated.

21st February 2024:

Insights Hub OEE

What's new?

With this release, we provide the following updates:

  • In case some variables can't be connected, hence we now provide manual input capabilities for
    • Machine State Distribution
    • Production Counters (Good, Rejects, Total)
    • Order Information
    • Product
    • Reject Reasons
  • Machine State distribution on the availability page
  • Reject Reason Pareto chart on the quality page
  • Enhanced notification for missing manual inputs and non-configured status or product codes

5th February 2024

Remote Services

What's new?

  • Remote Services is now able to hand over admin rights from tenant admin to local organization owner. This will give a local organization owner (another company) full rights on connections and devices within their company. So no tenant admin can change anything on the local site. This ensures no unwished or unplanned connections can be created to the local site without their knowledge.
  • Remote Services user interface is now completely reworked. That means V1 UI will be disabled, and you can do all engineering out of one fully integrated UI, which will reduce your engineering times significantly.
  • Remote Services APIs are now reworked and publicly available. That means most functionality is available as a publicly available API, which can reduce your engineering times significantly (if you do automation) or you can integrate it within your application.

System Requirements for Remote Services (RS)

Browser-based access to Remote Services App

  • Microsoft Windows ® 10 version 1909: Google ChromeTM (version 68 or newer)
  • recommended screen resolution: 1920x1080 with zoom level 100%
  • Minimum screen resolution: 1280x720 with zoom level 100%

Requirements for service personnel's PCs hosting RS Service Endpoint (former Operator Client) as entry point for network-to-network access

  • Service Endpoint (Operator Client) can be downloaded from RS
  • Validated Hardware

    • Processor: x64 (Intel or AMD)
    • Recommended screen resolution: 1280x1024 and 1920x1080 with zoom level 100%*
    • Disk space occupied by Service Endpoint: 32MB
  • Validated Operating Systems

  • Microsoft Windows ® 10 or 11
  • Linux ® Debian 9 - x64
  • Linux ® Debian 10 - x86 or x64
  • Linux ® RedHat 7.6 - x64

  • Validated Browsers

    • Google ChromeTM version 68 or newer

Requirements for accessed devices hosting RS Device Endpoint (former Device Client) as end point for network-to-network access

  • Device Endpoint (Device Client) can be downloaded from RS
  • Validated Hardware

    • Processor: x86 or x64 (Intel or AMD) or ARM64
    • disk space occupied by Device Endpoint: 32MB
  • Validated Operating Systems

    • Microsoft Windows ® 10 Version 1909
    • Linux ® Debian 9 - x64
    • Linux ® Debian 10 - x86 or x64 or ARM64
    • Linux ® RedHat 7.6 - x64

Last update: May 21, 2024

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