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Overview of Onboarding MindConnect Software Agent

This chapter describes the initial configuration of an asset and MindConnect Software Agent in order to onboard MindConnect Software Agent to Insights Hub. Onboarding is the process of attaching a MindConnect Element to Insights Hub. And also, it describes the process of connecting industrial data sources to Insights Hub using MindConnect Software Agent.

To establish the initial connection between MindConnect Software Agent and Insights Hub (onboarding), you have to configure the essential asset and MindConnect Software Agent data. For onboarding the full configuration is not required, although you can accomplish all steps using Asset Manager.

The respective data to be configured for onboarding is described in the following procedure.


  • MindConnect Element is connected to the Internet and powered on.
  • The connection cable for the Internet is correctly plugged into the Ethernet port for the Internet (Insights Hub).
  • MindConnect Element is connected to asset or plant network.
  • You have received the link to the Insights Hub UI with credentials (user and password data).
  • A customer account is created.
  • You have the role "mdsp:core:TenantAdmin". The user roles are set in Settings.
  • MindConnect Software Agent is installed on Windows 10 system which supports Hyper-V and also can be installed on Linux systems which supports Docker.

Prepare MindConnect Element

To prepare your MindConnect Element for V3, you have to update the firmware for boxes that were already connected to V2 (SAP). For devices connecting to Insights Hub region China 1, the MindConnect Software Agent firmware should be V3.3.0.4 or higher.

Onboarding Procedure

To onboard MindConnect Software Agent, follow these steps:

  1. Log in to Insights Hub
  2. Creating an asset for MindConnect Software Agent
  3. Downloading setup file of MindConnect Software Agent
  4. Installing MindConnect Software Agent
  5. Onboarding MindConnect Software Agent
  6. Configuring data in Asset Manager

Last update: February 16, 2024