Firmware update in Asset Manager for MindConnect Software Agent¶
In Asset Manager, you can update the firmware of your MindConnect Element.
Outdated version
Please keep your firmware always updated.
Data loss
Please note that data loss can occur during the time of the firmware update. The amount of data loss depends on the reading and uploading cycle.
To perform a firmware update, follow these steps:
- Select the asset in the "Asset" tab.
- Open the MindConnect Software agent plugin.
- Click next to "Firmware" on the button
. - Navigate to "Firmware Update" view in the MindConnect Software Agent overview page.
-
Select the available product version and click "Download" and install the firmware update.
Note
If you are an Azure-based VPC customer, be aware that due to restrictions on the underlying infrastructure. The downloaded file will not have an extension and will only include a GUID in its name.
Incomplete firmware update
If the connection is interrupted while the new firmware is being downloaded, note that the downloaded content might be lost if the connection cannot be recovered via the box. For example, if the connection is interrupted while 50% of the firmware are downloaded, the process might be canceled. In that case you have to click firmware update on the user interface to restart the process. It is still possible to do manual firmware updates via Local Web server. To update the firmware via Local Web server URL, see Device Maintenance
Canceling an Online Firmware update¶
If the firmware update process is triggered from UI then the cancel button will be activated. By clicking "Cancel Firmware Update" the ongoing operation will be interrupted and cancelled.
Note
The firmware update operation can take longer time depending on the network quality.
Once the cancellation operation successful, it is possible to re-trigger the online firmware update by clicking "Update Firmware".
Firmware updates for multiple devices¶
In Asset Manager under "Connectivity Management" tab, you can trigger firmware updates for multiple devices using "Mass update" selection. This allows you to update the selected firmware devices like, MindConnect Software Agent.
To update the firmware for multiple devices, select assets in the “Connectivity Management” tab under "Mass Update" and click "Update Firmware".
