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Connecting devices

This section describes how to connect devices to your IoT Extension account either manually or by bulk-registration.

To connect devices to your IoT Extension account, follow these steps:

  1. Click "Registration" in the Devices menu of the navigator and click "Register device".
  2. In the "Register devices" dialog, you may choose one of the following options:
    • "General device registration" - to manually connect one or more devices
    • "Bulk device registration" - to register larger amounts of devices in one step.
  3. You will see a third option "Custom device registration" for registering devices in “Cloud Remote Access” gateway if you are subscribed to such functionality. For more details, see the documentation for Cloud Remote Access.

    Cloud remote access

Connecting devices manually

The following process describes how to connect devices manually. Depending on the type of device you want to connect, not all steps of the process may be relevant.

To connect devices manually to your IoT Extension account, follow these steps:

  1. Click "Registration" in the Devices menu of the navigator and click "Register device".
  2. In the "Register devices" dialog, choose "General device registration".

    Connect device

  3. In the "Device ID" field, enter a unique ID for the device. To determine the ID, consult the device documentation. In case of mobile devices the ID usually is the IMEI (International Mobile Equipment Identity) often found on the back of the device.

  4. Optionally, select a group to assign your device to after registration. Find further information on groups assignment in "Grouping devices".
  5. Click "Add another device" to register one more devices. Again, enter the device ID and optionally select a group. This way, you can add multiple devices in one step.
  6. Click "Next" to register your device(s).

Note

Note that since the management tenant does not have access to the subtenant's inventory you can either register devices to a tenant OR to a group, not both.

After successful registration the device(s) will be listed in the "Device registration" page with the status "Waiting for connection".

Turn on the device(s) and wait for the connection to be established. Once a device is connected, its status will change to "Pending acceptance". Click "Accept" to confirm the connection. The status of the device will change to "Accepted".

Note

In case of any issues, consult the Device guide applicable for your device type, search for your device type in the Developer Center on our website for further information, or look up the manual of your device.

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Last update: May 9, 2022