Creating a new Case¶

The Insights Hub Monitor application enables you to create a new case from the following screens:

• From the "Cases" tab
• From "Assets" tab
• From the "Events" tab

To create a new case from "Cases" tab, proceed as follows:

1. From the left navigation, select "Explore" and click "Cases".
   
2. Click “Add Case”.
   
3. Enter the required details and click “Save”.

The newly created case is displayed in "Cases" page.

Creating a case for assets¶

To create a new case for assets from the "Assets" tab, proceed as follows:

1. From the left navigation, select "Explore" and click "Assets".
   
2. Select an asset.
   
3. Click “Add Case”.
   
4. Enter the required details and click “Save”.

A new case for the asset is created.

Creating a case for events¶

To create a new case for events from the "Events" tab, proceed as follows:

1. From the left navigation, select "Explore" and click "Events".
2. Select an Event.
3. Click “Add Case".
4. Enter the required details and click “Save”.

A new case for the event is created.