FAQs¶
General¶
- What should be done if some information is not updated automatically, like status of rules, the various tiles on the home page?
- Currently, for updating the page use the reload functionality of your browser or press F5.
- What is the preferred web browser for the best user experience?
- Use the latest version of Google Chrome or Mozilla Firefox for the best user experience.
- What should be done if the authentication of the plugin fails?
- On the error message, click "Re-authenticate" button to open the plugin in new tab. Close the new tab and reload the page to get the successful plugin authentication.
Home¶
- The homepage shows 2 assets under monitoring, but I have created rules for 5 different assets. How does this work together?
- "Assets under monitoring" counts only assets which have an aspect named "status" of assettype
core.assetstatus
. Only these assets support the status.
- "Assets under monitoring" counts only assets which have an aspect named "status" of assettype
Dashboards¶
- How can I see the dashboard created by other users of the same environment?
- Dashboards have to be explicitly shared with a user. The owner / creator of a dashboard can share and assign it to users of the environment.
- What is the size limit for the images?
- File size for image widget is currently limited to 150 kB.
Assets¶
- What is the preferred approach to remember the selected variables in the Time Series plugin?
- Currently, the selected variables are only saved in the local storage of your browser. Using a browser in the incognito mode won't save the variables, hence consider using the browser in normal mode to remember the selected variables.
- What is the meaning of the different color codes used to mark assets?
- The colors marked to the assets indicates the status of the assets.
- Red: error
- Yellow: warning
- Blue: information
- Green: ok
- Grey: no status rule exists
- For more information on assets, refer to "Assets".
- The colors marked to the assets indicates the status of the assets.
Last update: July 16, 2024