View Issue Panel¶

If you want to find out more about a certain issue, you can click the “View” button on the specific item of the table. This will open a panel on the right side of the screen.

The side panel shows the following information:

• Timestamp of issue detection
• Issue Name
• Channel, on which the issue occurred
• Production Line Name
• Location
• Severity
• Number of occurences
• Sensor states when the issue occurred, in the screenshot you can see that position 1 and 2 were filled, and 3 and 4 were empty on the issue occurrence
• Channel Statistics with the channel average consumption and replenishment time
• Last material consumed
• Light Ticketing System – “Mark as”
  • Under Maintenance: once you pick up an issue, you can tick the box and set the channel as under maintenance. Once you have resolved the issue a timestamp will appear under the check box and the following icon will be added to the table entry . In addtion the “Under Maintenance” counter in the KPI section above will be counted up.
  • Solved: Once you tick this checkbox the item will be removed from the open issues table. This can be used, if you want to acknowledge a certain issue or have actually solved it.