User Rights¶
Insights Hub Asset Health & Maintenance adopts user rights from "Settings".
The user rights depend on the following user roles:
- Team Lead
- Team Member
- Admin
- Site Owner
The following table gives an overview of the permissions for different user roles:
| Right | Role: Team Lead | Role: Team Member | Role: Admin | Role: Site Owner |
|---|---|---|---|---|
| Add rules | 🗸 | 🗸 | ||
| Edit rules | 🗸 | 🗸 | ||
| Delete rules | 🗸 | 🗸 | ||
| Add Tickets | 🗸 | 🗸 | ||
| Edit Tickets | 🗸 | 🗸 | 🗸 | |
| Delete Tickets | 🗸 | |||
| Add Comments in Tickets | 🗸 | 🗸 | ||
| Edit own Comments in Tickets | 🗸 | 🗸 | ||
| Edit Comments of Team Member's in Tickets | 🗸 | |||
| Temporarily delete own Comments in Tickets | 🗸 | 🗸 | ||
| Temporarily delete Comments of Team Member's | 🗸 | |||
| in Tickets | ||||
| Restore Temporarily deleted own Comments in | 🗸 | 🗸 | ||
| Tickets | ||||
| Restore Comments of Team Members in Tickets | 🗸 | |||
| Delete Comments in Tickets | 🗸 | |||
| Add Teams | 🗸 | 🗸 | ||
| Edit Teams | 🗸 | 🗸 | ||
| Temporarily delete Teams | 🗸 | |||
| Restore Temporarily deleted Teams | 🗸 | |||
| Add Employees | 🗸 | 🗸 | ||
| Edit Employees | 🗸 | 🗸 | ||
| Temporarily delete Employees | 🗸 | |||
| Restore Temporarily deleted Employees | 🗸 | |||
| Delete Employees | 🗸 | |||
| Add Customers | 🗸 | 🗸 | ||
| Edit Customers | 🗸 | 🗸 | ||
| Temporarily delete Customers | 🗸 | |||
| Restore Temporarily deleted Customers | 🗸 | |||
| Delete Customers | 🗸 | |||
| Analyze asset data | 🗸 | 🗸 | ||
| Establish Remote Connection | 🗸 | 🗸 | ||
| Grant Remote Connection Access | 🗸 | |||
| Delete Remote Service Session | 🗸 | |||
| Terminate Remote Connection | 🗸 | 🗸 | ||
| Revoke Remote Connection Permission | 🗸 | |||
| General Settings |
Last update: January 22, 2024