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Events & Cases

The Events & Cases extension allows you to manage events and cases associated with your asset. It provides a centralized view of all cases of your selected asset, as well as events that are automatically generated while monitoring time-series data via the rules engine or imported from other sources.

Cases

The top section displays all cases related to the selected asset. When you select a case from the list, its details are shown in the panel on the right. You can select one or multiple cases using the checkboxes to perform additional actions, available via the Manage Selected button:

  • Analyze with Copilot
  • Acknowledge
  • Archive

Events

Below the cases section, you will find a list of events that are not yet assigned to a case. From this list, you can create a new case manually. Assign events to an existing case by selecting and dragging them into the desired case. Selecting one or more events allows you to perform additional actions via the Manage Selected button.

  • Create case
  • Analyze with Copilot
  • Archive

Events represent triggers indicating changes or anomalies in asset data. They are typically generated automatically during the monitoring of time-series data by the rules engine.

The event provides the following properties:

Property Description
Severity Describes the severity of the event. The following severities are available:
- Error
- Warning
- Information
Timestamp The timestamp where this event occurred.
Description A description of what happened at this event.
Source The source of the event, like "Rules" or another application or device.
Acknowledged A Boolean value which indicates the state of this event, if a user has already acknowledged this event, or if this is a new event.
- New events have acknowledged state "false"
- Acknowledged events have state "true"

The severity is an integer value with the following meaning:

Description Number
Error 20
Warning 30
Information 40

Last update: June 26, 2026