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Overview

The "Overview" extension enables you to fetch the current and historical health and service information about an asset is displayed using common graphs and service KPIs to help service teams analyze the asset. This extension lists also allows you to get the printable version of the overview data of the asset. This reports can be used by the asset owners to predict and maintain the asset health.

The following screen displays the "Overview" extension of the assets:

Overview

① Generates the print version of the asset data

② Open ticket details of the asset

③ KPI details and ticket source details of the asset

④ Labels assigned for created tickets for the asset

⑤ Ticket history details of the asset

Asset Health and Service report

The "Overview" extension allows you to generate the print version for local storage and sharing it to the customers.

To generate the reports, proceed with the following steps:

  1. Click "show print version" to generate the print version of the file, and click "print" to save the report.
  2. In the destination section of print preview, select "Save as PDF" and click "Save".

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Last update: January 7, 2022