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User Rights

MindSphere Asset Health and Service Hub adopts user rights from "Settings".

The user rights depend on the following user roles:

  • Team Lead
  • Team Member
  • Admin
  • Site Owner

The following table gives an overview of the permissions for different user roles:

Right Role: Team Lead Role: Team Member Role: Admin Role: Site Owner
Add rules 🗸 🗸
Edit rules 🗸 🗸
Delete rules 🗸 🗸
Add Tickets 🗸 🗸
Edit Tickets 🗸 🗸 🗸
Delete Tickets 🗸
Add Comments in Tickets 🗸 🗸
Edit own Comments in Tickets 🗸 🗸
Edit Comments of Team Member's in Tickets 🗸
Temporarily delete own Comments in Tickets 🗸 🗸
Temporarily delete Comments of Team Member's 🗸
in Tickets
Restore Temporarily deleted own Comments in 🗸 🗸
Tickets
Restore Comments of Team Members in Tickets 🗸
Delete Comments in Tickets 🗸
Add Teams 🗸 🗸
Edit Teams 🗸 🗸
Temporarily delete Teams 🗸
Restore Temporarily deleted Teams 🗸
Delete Teams 🗸
Add Employees 🗸 🗸
Edit Employees 🗸 🗸
Temporarily delete Employees 🗸
Restore Temporarily deleted Employees 🗸
Delete Employees 🗸
Add Customers 🗸 🗸
Edit Customers 🗸 🗸
Temporarily delete Customers 🗸
Restore Temporarily deleted Customers 🗸
Delete Customers 🗸
Analyze asset data 🗸 🗸
Establish Remote Connection 🗸 🗸
Grant Remote Connection Access 🗸
Delete Remote Service Session 🗸
Terminate Remote Connection 🗸 🗸
Revoke Remote Connection Permission 🗸
General Settings

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Last update: February 22, 2022