Product Structure and Procurement - Developer Documentation
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Remote Services: Product Structure and Procurement

Remote Services (RS) is an add-on for your Siemens cloud tenant of type "Basic", "Standard" or "Premium". The RS add-on is available from Siemens cloud portal and once procured, it will show up in the respective tenant and launchpad.

Remote Services now comprise all supported network-2-network access use cases at no extra capability packages. For further use case details please refer to chapter Overview):

Pricing Structure of Remote Services

Capabilities of Remote Services are provided via subscription (SaaS) for easy scaling along business needs. Using RS requires cloud resources, which are similar to the energy consumption of a car or electric appliance. These resources are also available via in-app-purchase and are defined as follows:

  • Service Device is a Device registered to RS, and it may reside either in a primary or secondary Device Network.
  • Service Data is all data transfer via RS including administrative tasks or payload such as files.

RS comes with free resources to allow for some initial trial setups before scaling your RS-based business application. Prices will be available either from the Siemens cloud store or your sales representative.

Pricing Structure of Remote Services

Once RS and the required resources are available in your Siemens cloud tenant, the RS app can be launched from your tenant's launchpad. Please refer to the subsequent chapters for additional information on how to setup users and their access rights or how to setup provided network-2-network connectivity.

Preparation Steps

Example: Assign App Rights and Launch RS from Tenant's Launch Pad

Once the RS app was added to a Siemens cloud tenant, the app can be used via the tenant's launch pad as any other Siemens cloud app. However, in order to ensure, that regular tenant users also become RS users, it is essential to assign them with RS-specific user rights, too.

In the beginning we show, that the tenant user Service Admin Global does not have such RS rights by default. Then we use the Siemens cloud settings app to assign rights for both (!) RS apps V1 and V2 (cf. section on User Interfaces in Concepts Used).

The tenant's launchpad does not show the RS app icons UI V1 and UI V2 yet (cf. Concepts Used). Thus, we launch the Siemens cloud settings app.

Assign RS rights to tenant's User

Here we select the "Roles" tile in order to assign RS-specific roles to user Service Admin Global.

Assign RS rights to tenant's User

So we edit this user's roles.

Assign RS rights to tenant's User

A list of already assigned roles pops up.

Assign RS rights to tenant's User

We scroll the list of assigned roles by pressing "Next".

Assign RS rights to tenant's User

Here we do that scrolling again by pressing "Next".

Assign RS rights to tenant's User

The two administrator roles related to RS V1 an V2 pop up. Select them if they are not assigned yet and press "Save".

Assign RS rights to tenant's User

Now both RS UI V1 and RS UI V2 UIs show up in your tenant's launch pad.

Assign RS rights to tenant's User

Grant Buyer and Requester Rights Needed for In-App-Purchasing of Resources

If users shall be able to purchase RS-specific cloud resources (e.g. Service Devices or Service Data), then a tenant administrator must grant them "Buyer" and "Requester" rights for the tenant in which RS is being used. This is done via the Settings app available in your tenant's launch pad.

For instance, assign these rights to RS user Service Admin Global.

Assign Buyer and Requester Rights

Click "Save" to confirm your selection.

Assign Buyer and Requester Rights

Additional permissions are granted now - close the message window.

Assign Buyer and Requester Rights

Checking role assignment for user Owner Munich via the user icon in the top left corner of RS V2 UI.

Assign Buyer and Requester Rights

Example: Purchase "Service Device" Resources

In the following, we outline how RS user Owner Munich upgrades the number of Service Device resources via in-app purchasing (via blue pie chart icon).

In-App-Purchase of Service Asset

In-App-Purchase of Service Asset

After the purchase, the RS resource meters are used to validate the recent purchase (via pie chart icon).

In-App-Purchase of Service Asset


Last update: May 15, 2023